Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

People Analyst

Company: Figma

Location: USA

Posted Dec 18, 2025

Figma seeks a People Analyst with strong analytical skills to design People Analytics tools. The role offers growth opportunities and a competitive benefits package, emphasizing collaboration and innovation in a dynamic environment.

Senior Customer Success Manager

Company: Saviynt

Location: Germany

Posted Dec 18, 2025

Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a Sr Customer Success Manager to build customer relationships, align solutions with business goals, and ensure product adoption. The role involves strategic advisory, relationship development, and cross-functional collaboration. Saviynt emphasizes growth, innovation, and diversity in a positive work environment.

English Technical Support Agent

Company: 5CA

Location: Colombia,Costa Rica,El Salvador,Guatemala

Posted Dec 18, 2025

This job posting outlines a Technical Support Agent role with international team collaboration, technical requirements, and benefits like remote work flexibility and career development opportunities.

Legal Operations Lead - CLM & Technology

Company: Figma

Location: USA

Posted Dec 18, 2025

This job description outlines a Legal Operations role at Figma requiring expertise in legal tech tools, cross-functional collaboration, and process optimization. The position emphasizes innovation, scalability, and alignment with company growth, while offering competitive benefits and career development opportunities.

Senior Revenue Operations Manager

Company: Builder.io

Location: USA

Posted Dec 18, 2025

Builderio seeks a Senior Revenue Operations Manager to drive growth through innovative AI-powered workflows, with a focus on strategy, data analysis, and team collaboration. The role offers a competitive salary range of $150k-$185k and equity.

Full-Stack Developer (Symfony+Angular, Anti-Fraud Team)

Company: MGID

Location: Ukraine,Poland

Posted Dec 18, 2025

This job posting promotes a FullStack Developer role at MGID, emphasizing work on high-load AntiFraud systems and contributing to AdTech infrastructure. The position highlights opportunities to design technical solutions, integrate APIs, and influence company strategies. It showcases a collaborative environment with focus on innovation and global impact.

Staff Data Scientist - Growth / Care

Company: Grow Therapy

Location: USA

Posted Dec 18, 2025

This job description highlights a Data Scientist role focused on AI strategy, user insights, and growth initiatives with opportunities for impactful cross-functional work.

Business Systems Analyst

Company: ExtraHop

Location: USA

Posted Dec 18, 2025

This job posting describes a Business Systems Analyst role with responsibilities including requirements gathering, application support, and agile team collaboration. It outlines qualifications and salary details for an entry-level position in IT applications maintenance.

Senior Staff Security Researcher

Company: Cobalt

Location: USA

Posted Dec 18, 2025

Cobalt promotes a mission-driven culture focused on security innovation, offering competitive compensation, global collaboration opportunities, and a commitment to diversity. The role emphasizes research, tool development, and industry leadership while highlighting benefits like flexible work arrangements and professional growth.

Sales Operations Lead

Company: Airbnb

Location: USA

Posted Dec 18, 2025

This job description highlights a strategic Sales Operations Lead role at Airbnb, emphasizing cross-functional collaboration, data-driven strategies, and global impact. The position requires 10+ years of experience in sales operations and offers opportunities for influence and innovation. Airbnb's commitment to inclusion and disability accessibility is also emphasized.

Senior Software Engineer - Golang - Prime Trading Desk

Company: Kraken

Location: USA

Posted Dec 18, 2025

Kraken promotes crypto adoption through a mission-focused team and global initiatives. They seek Software Engineers to build institutional trading systems, emphasizing security, education, and client support. The role involves collaboration with traders and quants, with a focus on scalable solutions and financial freedom.

Presales Architect - Trust, Identity and Compliance

Company: Twilio

Location: UK

Posted Dec 18, 2025

This job posting outlines a Presales Architect role at Twilio requiring expertise in complex solutions, cross-functional collaboration, and technical domains like identity verification and compliance. It highlights responsibilities such as scoping solutions, supporting sales teams, and influencing product strategy, while emphasizing qualifications in presales experience and regulatory frameworks.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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