Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Sales Operations Program Manager

Company: D-Wave Quantum

Location: USA

Posted Dec 18, 2025

This job description outlines a Sales Operations Program Manager role focused on optimizing sales processes, ensuring data accuracy, and supporting QTC workflows. The position requires collaboration with cross-functional teams, strong analytical skills, and a passion for continuous improvement. The company emphasizes innovation, customer-centricity, and a culture of accountability.

Senior Software Engineer – Backend (Python / Typescript / Big Data / AWS / Kubernetes)

Company: Varicent

Location: Mexico

Posted Dec 18, 2025

This job posting seeks a Senior Software Engineer with expertise in large-scale data systems and cloud-native architectures. The role offers opportunities to design scalable solutions, work with advanced technologies like Spark and AWS, and contribute to high-impact projects. Benefits include remote work flexibility, competitive compensation, and a global collaborative culture.

Senior Product Manager - Live Ops

Company: Scopely

Location: USA

Posted Dec 18, 2025

Scopely is seeking a Senior Product Manager Live Ops for a high-profile AAA mobile game project, emphasizing passion, innovation, and a diverse work environment. The role involves shaping live ops strategy, analyzing data, and collaborating across teams. The company highlights commitment to equality and offers competitive compensation.

Software Engineer - Config UI

Company: Visa

Location: Brazil

Posted Dec 18, 2025

Pismo is a technology company founded in 2016, offering cloud-based solutions for banking and financial infrastructure. They seek a Backend Engineer with expertise in Golang, GraphQL, and AWS, emphasizing innovation, security, and scalability. The role is remote with EEO compliance.

B2B Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a B2B Lifecycle Marketing Manager to drive engagement through automation, with a focus on remote work and compliance. The role offers competitive pay and collaboration across teams.

Director of Sales Insights & Analytics (Open)

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting outlines a Director role with responsibilities in sales data analysis, requiring experience in sales concepts and data tools. It highlights competitive compensation, benefits, and a supportive work environment.

VP, Creative Director- Art (pharma agency exp needed)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving healthcare through innovation, diversity, and inclusive practices. They seek a VP Creative Director to lead strategic creative initiatives, emphasizing collaboration, accessibility, and cultural values.

Lead Data Scientist - Experience Value (Growth)

Company: Canva

Location: New Zealand

Posted Dec 18, 2025

The text promotes a positive work environment with benefits like equity packages, flexible leave, and a supportive culture. It highlights opportunities for growth, innovation, and a collaborative team atmosphere.

HR Specialist

Company: G-P

Location: Remote

Posted Dec 18, 2025

This job description outlines an HR Specialist role in the Employer of Record industry, emphasizing global expansion, workforce management, and compliance. The position requires expertise in HR operations, employee lifecycle support, international regulations, and digital transformation. Qualifications include 5+ years of HR experience, knowledge of labor laws, and proficiency with HRIS tools.

Software Engineer–DevSecOps (DevSecOps)

Company: Boeing

Location: USA

Posted Dec 18, 2025

This job posting seeks a Software Product Manager Virtual for Boeing's Software Factory PMO team with responsibilities including tool development, risk management, and stakeholder engagement. The role offers competitive pay, benefits, and remote work flexibility, but requires specific technical skills and a US security clearance.

Accounts Receivable Specialist I

Company: labcorp

Location: USA

Posted Dec 18, 2025

This job posting outlines the role of an Accounts Receivable Specialist at Labcorp, detailing responsibilities such as posting AR, managing payers, and meeting production goals. It highlights requirements like Excel skills and experience in accounts receivable, along with benefits including insurance options, retirement plans, and flexible work arrangements. The position emphasizes Labcorp's commitment to diversity and inclusion.

Senior Engineering Manager - CDN Edge

Company: Netflix

Location: USA

Posted Dec 18, 2025

Netflix promotes its global entertainment services and CDN infrastructure, emphasizing collaboration, innovation, and scalability. The text highlights their commitment to delivering high-quality streaming experiences while seeking engineering leaders for critical roles. It also underscores diversity and inclusion efforts in hiring.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages