Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Machine Learning Engineer - Dash

Company: Dropbox

Location: Canada

Posted Dec 18, 2025

This job description highlights a Senior Machine Learning Engineer role at Dropbox, emphasizing contributions to AI-driven innovations and impactful user experiences. The position involves designing large-scale ML systems, collaborating across teams, and advancing the company's mission. Requirements include expertise in ML/AI systems, programming languages, and experience with cutting-edge technologies. The role offers opportunities to shape future directions and influence millions of users through transformative AI solutions.

Project Manager (Marketing Operations)

Company: Vonage

Location: Mexico

Posted Dec 18, 2025

This job description outlines a Marketing Operations Project Manager role focused on project execution, cross-functional collaboration, and operational efficiency. It details responsibilities like managing workflows, maintaining communication, and coordinating stakeholders, alongside required skills in project management, communication, and software tools.

Senior Strategy & Operations Program Manager

Company: Dropbox

Location: Canada

Posted Dec 18, 2025

This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, emphasizing cross-functional collaboration, operational excellence, and strategic leadership. The position requires experience in program management, data-driven decision making, and aligning teams across Product, Engineering, Design, and GTM. Key responsibilities include defining strategic vision, managing operating cadences, and driving execution while maintaining transparency and accountability.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Dec 18, 2025

Shippo's mission is to support ecommerce through shipping solutions. The role involves managing carrier integrations and offers competitive benefits like healthcare, flexible work, and professional growth opportunities.

iOS Software Engineer - Mobile Infrastructure

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description highlights a critical role in enhancing Dropbox's mobile infrastructure, focusing on improving build systems and CICD pipelines. The position offers opportunities to collaborate with cross-functional teams and shape core systems impacting millions of users. Responsibilities include maintaining tooling, optimizing workflows, and supporting scalable solutions. Compensation ranges are provided for different US zones.

Head of Home Supply

Company: Airbnb

Location: Canada

Posted Dec 18, 2025

This job description outlines a leadership role at Airbnb Canada focused on growing the Homes Supply business through strategic initiatives, team collaboration, and market expansion. The position requires extensive experience in operations and leadership, with emphasis on driving growth, fostering innovation, and maintaining high-quality standards across diverse markets.

Sr. Analytics Consultant (Power BI)

Company: phData

Location: Latin America

Posted Dec 18, 2025

phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.

Graphic Designer

Company: GuidePoint Security

Location: USA

Posted Dec 18, 2025

This job description outlines a Graphic Designer role requiring 5+ years of experience to create branding assets, collaborate with marketing teams, and maintain design standards. It emphasizes creativity, technical skills, and cross-functional collaboration in a corporate B2B environment.

GTM Engineer

Company: Athennian

Location: USA

Posted Dec 18, 2025

Athennian promotes a growth-focused role with AI-driven demand creation, emphasizing collaboration across marketing, sales, and RevOps. The company highlights a dynamic startup culture, comprehensive benefits, and a remote-first work environment with strong emphasis on outcomes and learning.

Sales Development Representative

Company: Lattice

Location: USA

Posted Dec 18, 2025

The job posting highlights the role of an Inbound Sales Development Representative at Lattice, emphasizing a collaborative culture, growth opportunities, and competitive compensation including salary ranges, benefits, and variable pay.

Senior Software Engineer II - Messaging Platform

Company: HubSpot

Location: UK

Posted Dec 18, 2025

The text highlights HubSpot's messaging infrastructure team, emphasizing their role in handling massive scale email operations, ensuring reliability security and deliverability. It describes the team's work on intelligent routing, global IP networks, and mission-critical systems that power billions of messages monthly, impacting customer communication and business success.

Senior Consultant - NICE CXone

Company: TTEC Digital

Location: Philippines

Posted Dec 18, 2025

This job description outlines a remote Senior Engineer role at TTEC Digital focusing on NICE CXone software development with technical expertise requirements. It highlights benefits like medical/dental coverage, PTO, and remote work flexibility while detailing responsibilities across software design, testing, and team collaboration.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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