Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

Industrial HVAC Technician

Company: Custom Controls Company

Location: Houston, TX

Posted Aug 25, 2025

Ability to operate as a driver for field service assignments. Perform, repairs, and maintenance on HVAC systems, including minor programming changes in the…

Business Data Analyst

Company: Associa

Location: Richardson, TX

Posted Aug 25, 2025

Present findings in a clear, engaging manner to both technical and non-technical audiences. Bachelor's degree in Business, Data Analytics, Statistics, Economics…

Journeyman Plumber

Company: Queue Labor

Location: Katy, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Analyst, People Analytics

Company: Liberty Mutual

Location: Plano, TX

Posted Aug 25, 2025

The PP&B Workforce Analytics team is looking for an analyst with strong technical, analytical and consultative skills.

Seasonal Sales Associate

Company: Nespresso

Location: Dallas, TX

Posted Aug 25, 2025

As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an…

Nurse (Clinical/Pediatrics)

Company: US Military Treatment Facilities under DHA

Location: Randolph AFB, TX

Posted Aug 25, 2025

License/Certification: This position requires a job-related license or certification. You MUST submit a copy of your license or certification with your…

Journeyman Plumber

Company: Queue Labor

Location: Bellaire, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Journeyman Plumber

Company: Queue Labor

Location: Jersey Village, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Accounting Associate

Company: Industrial Flow North America

Location: Houston, TX

Posted Aug 25, 2025

Runs daily cash reports to reconcile bank transaction. Additionally, we offer competitive compensation and excellent benefits including time off plans such as…

Contract Cleaner

Company: Suds

Location: Dallas, TX

Posted Aug 25, 2025

Maintain cleanliness in restrooms, break rooms, and common areas. This role is essential for ensuring that our facilities are clean, safe, and welcoming for all…

Journeyman Plumber

Company: Queue Labor

Location: Pearland, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Seasonal Sales Associate

Company: Nespresso

Location: Houston, TX

Posted Aug 25, 2025

As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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