Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

Structural Welder-Stick

Company: RSC Solutions

Location: Houston, TX

Posted Aug 24, 2025

The ideal candidate will have a strong background in welding techniques and mechanical knowledge, with the ability to rig and assemble various components.

View Details Apply on SimplyHired
employer-matched 401(k) plan malpractice insurance full-time

Critical Care Physician Assistant

Company: Sound Physicians

Location: Austin, Texas

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Senior Software Engineer, Back End

Company: Capital One

Location: Plano, TX

Posted Aug 25, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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Security Officer - Part Time Armed Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 25, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

View Details Apply on SimplyHired

Regional Controller - Compressor Service NAM

Company: HOERBIGER

Location: Houston, TX

Posted Aug 25, 2025

Bachelor’s degree in accounting, finance, or related field, with a minimum of 10 years of relevant experience. Create financial models for new ventures.

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Part-time Substitute Teacher - up to $135 daily

Company: Kokua Education

Location: Dallas, TX

Posted Aug 25, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

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Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 25, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

View Details Apply on SimplyHired

Flight Data Analyst-HDQ

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 25, 2025

Skilled in the use of analysis software tools like Tableau, and Alteryx. Ability to use a computer and other office productivity tools with sufficient speed and…

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loan forgiveness paid time off parental leave

Physician - Pediatric Urology

Company: Ascension

Location: Austin, Texas

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 25, 2025

One of the following Texas Teacher Certifications (proof of valid certification required): A valid Texas Teacher's certificate is required for all Pre-K4 and…

View Details Apply on SimplyHired

Licensed Journeyman Plumber

Company: Flow Tech Plumbing LLC

Location: Humble, TX

Posted Aug 24, 2025

Use hand tools and power tools to cut, assemble, and install pipes, fittings, valves, and fixtures. Ability to use hand tools and power tools effectively for…

View Details Apply on SimplyHired

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 25, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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