Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

RCM & Patient Collections Manager – Call Center Operations

Company: M&M Staffing

Location: Richardson, TX

Posted Oct 04, 2025

Coach, develop, and lead a high-performing team of supervisors and agents. Help develop *RCM dashboards and performance reporting tools*.

MARKETING COORDINATOR

Company: Bunkhouse Corporate Office

Location: Austin, TX

Posted Oct 04, 2025

Bachelor’s degree in Marketing, Communications, Business, or a related field preferred. Help develop and organize brand-wide presentations and decks for…

Director of Marketing (Safety)

Company: Draeger, Inc.

Location: Houston, TX

Posted Oct 04, 2025

Develop, implement and lead the business field strategy and support Sales & Service leadership to achieve annual sales and profitability objectives for defined…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Oct 04, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Retail Sales Specialist - Appliances

Company: Best Buy

Location: Katy, TX

Posted Oct 04, 2025

1 year of experience selling in premium products, luxury brands and/or custom design environments. Prioritize activities based on urgency and importance, set…

Web Developer I

Company: Bexar County

Location: San Antonio, TX

Posted Oct 04, 2025

Ability to be flexible and adaptable; ability to learn quickly in various technical and creative environments, while delivering quality work; ability to present…

LOCAL Class A Driver TEXAS, NM, AZ

Company: ATL

Location: San Antonio, TX

Posted Oct 04, 2025

Excellent driving skills with a clean driving record. Follow all traffic laws and safety regulations while driving.

Security Operations Analyst - US Blue Team Leader

Company: NXP Semiconductors

Location: Austin, TX

Posted Oct 04, 2025

Build, mentor, and develop a high-performing cybersecurity team. You will collaborate with security architects, red teams, product teams, and engineering groups…

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Patrol and provide security presence. Ensure security breaches are immediately reported. As a key member of our team, you will maintain a safe and secure…

Licensed Electrician-Dallas-Fort Worth, TX

Company: Stellar

Location: Dallas, TX

Posted Oct 04, 2025

Registered with the Texas State Licensing Board as a Journeyman or Master electrician. 3+ years Electrical experience preferred.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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