Positive Customer Experience Jobs in Chicago, IL

76,797 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Truck Driver/Laborer

Company: Tuscany Construction

Location: Addison, IL

Posted Aug 04, 2025

Valid driver’s license and ability to drive company stake bed truck. Ability to travel to out of state job location preferred. Ability to lift 50-60 lbs.

View Details Apply on SimplyHired

General Manager

Company: Machine Hospitality Group

Location: Chicago, IL

Posted Aug 04, 2025

Ensure that the bars comply with relevant state and federal guidelines. Handle all guest service issues in an immediate and professional manner.

View Details Apply on SimplyHired
full time be or bc academic

Urologist

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Doorman

Company: Edgewater Beach Apartments

Location: Chicago, IL

Posted Aug 04, 2025

The Doorman is the first point of contact for residents, guests, visitors, and plays a crucial role in creating a welcoming and secure environment.

View Details Apply on SimplyHired

Registered Nurse, Women's Health

Company: Loyola University Health System

Location: Burr Ridge, IL

Posted Aug 04, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

View Details Apply on SimplyHired
full time be or bc academic

Urologist - Andrology Infertility

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Consumer Promotions Senior Analyst

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 04, 2025

While technical proficiency is essential—particularly in Power BI—you’ll also need to be a clear communicator who can distill complex data into accessible…

View Details Apply on SimplyHired

Registered Nurse, Triage - Medical Specialty

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 04, 2025

Illinois Board of Nursing license prior to hire. Certification reimbursement (up to 1 certification). A Degree from an accredited school/college of nursing is…

View Details Apply on SimplyHired

Retail Sales Associate, Evergreen Plaza - Flex

Company: Macy’s

Location: Evergreen Park, IL

Posted Aug 04, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

View Details Apply on SimplyHired

Welder II/pressure valves

Company: Midland Manufacturing, OPW, a Dover Company

Location: Skokie, IL

Posted Aug 04, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

View Details Apply on SimplyHired

ELECTRICAL CONSTRUCTION PROJECT MANAGER

Company: GPac

Location: Chicago, IL

Posted Aug 04, 2025

Journeyman or Master Electrician license is a plus, but not required. Coordinate field teams to ensure timely and safe execution of work.

View Details Apply on SimplyHired

Armed Armored Car Guard & Driver

Company: Ferrari Express, Inc.

Location: Schiller Park, IL

Posted Aug 04, 2025

Must have a valid *Illinois Driver’s License* with a clean driving record. Completion of 20-hour state-approved armed guard training (required).

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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