Positive Customer Experience Jobs in Chicago, IL

76,799 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

CDL-A Regional Tanker Truck Driver

Company: TransWood

Location: Chicago, IL

Posted May 31, 2025

Good driving record with no major violations or accidents (some restrictions apply). 401(k) with employer matching. Hauling liquid chemicals in a liquid tanker.

View Details Apply on SimplyHired

Retail Sales and Store Support

Company: Jewel Osco

Location: Chicago, IL

Posted Jun 01, 2025

Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!).

View Details Apply on SimplyHired

Class A Regional Driver- Champaign, IL

Company: Whiteline Express Ltd

Location: Chicago, IL

Posted May 31, 2025

Must meet DOT driving standards. Up to $0.12 per mile for driver referral program. Minimum of 6 months of Class A tractor/trailer experience within the past 24…

View Details Apply on SimplyHired

Temp Services Care Agent

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted Jun 02, 2025

Take incoming sales calls to determine customer needs, provide proposals and close sales. Manage incoming internet leads through Salesforce and follow-up with…

View Details Apply on SimplyHired

2026 Commercial & Investment Bank Innovation Development Summer Analyst Program

Company: JPMorganChase

Location: Chicago, IL

Posted May 31, 2025

Problem-solving skills in interpreting data, trends, and insights to identify opportunities and develop actionable solutions. Analyze data to drive decisions.

View Details Apply on SimplyHired

Class A Regional Driver- Jackson Ctr, OH

Company: Whiteline Express Ltd

Location: Chicago, IL

Posted May 31, 2025

Must meet DOT driving standards. Up to $0.12 per mile for driver referral program. Minimum of 6 months of Class A tractor/trailer experience within the past 24…

View Details Apply on SimplyHired
full time be or bc academic

Critical Care Medicine/Generalist Anesthesiology Faculty Position

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Jun 02, 2025

View Details Apply on healthecareers.com

HVAC Install Assistant

Company: Deljo Heating & Cooling

Location: Chicago, IL

Posted Jun 02, 2025

Valid driver's license and insurable driving record. Experience in construction, electrical, plumbing, HVAC, or other trades preferred.

View Details Apply on SimplyHired

Marketing Manager

Company: MillerKnoll

Location: Chicago, IL

Posted Jun 02, 2025

5–7 years in marketing or agency roles (advertising, PR, or integrated marketing); luxury, fashion, or design-focused brand experience preferred, with B2B or…

View Details Apply on SimplyHired

CDL-A Independent Contractor Truck Driver

Company: TransAm Trucking

Location: Chicago, IL

Posted Jun 01, 2025

Must have at-least 12 months of verified tractor-trailer driving experience. No reckless driving violations in the last 5 years.

View Details Apply on SimplyHired

Traveling HVAC Controls - Lead Field Service Technician

Company: Honeywell

Location: Des Plaines, IL

Posted May 31, 2025

Valid driver’s license with a clean driving record. 2+ years of experience in c ommercial HVAC controls field service with a solid track record in installation,…

View Details Apply on SimplyHired

Security Analyst

Company: Blume Global

Location: Chicago, IL

Posted May 31, 2025

Able to communicate effectively in verbal and written format with technical and non-technical audiences. Relevant certification such as CISSP, CCNA, CompTIA…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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