Positive Customer Experience Jobs in Chicago, IL

76,799 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

full time be or bc call-in/on-call

Seeking for an Oral and Maxillofacial Surgery

Company: Department of Veterans Affairs

Location: North Chicago, Illinois

Posted May 11, 2025

View Details Apply on healthecareers.com
fellowship contract new grad

Speech/Language Pathologist - Clinical Fellowship School - (SLP - Clinical Fellowship School)

Company: AMN Healthcare, Inc. Medical

Location: NORTH CHICAGO, Illinois

Posted May 11, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full time

Neurologist, MS Specialist - West Suburbs Chicago

Company: Endeavor Health

Location: Naperville & Warrenville IL

Posted May 12, 2025

View Details Apply on healthecareers.com
hospital full time new grad

UIC Orthopaedic Hand Surgeon

Company: University of Illinois-Chicago

Location: Chicago, Illinois

Posted May 11, 2025

View Details Apply on healthecareers.com

Laborer I

Company: Norridge Park District

Location: Norridge, IL

Posted May 09, 2025

4 years’ relevant experience in street repair, construction, maintenance (general and/or park related) or related field. A high school diploma or higher.

View Details Apply on SimplyHired
travel 401(k) life insurance

Physical Therapist - Acute - (PT - Acute)

Company: AMN Healthcare, Inc. Medical

Location: EAST CHICAGO, Indiana

Posted May 11, 2025

View Details Apply on healthecareers.com

Security Identity Analyst

Company: HUB International

Location: Chicago, IL

Posted May 12, 2025

Contribute with analysis, governance, role mining, and certification operations related to identity management. Willingness to travel up to 10% of working time.

View Details Apply on SimplyHired
403(b) 457(b) ad&d insurance

Executive Director for Innovation & Technology and Non-Tenured Faculty Open Rank

Company: University of Illinois Chicago College of Dentistry

Location: Chicago, Illinois

Posted May 12, 2025

View Details Apply on healthecareers.com

Receptionists Concierge and Customer Service

Company: Loyola University Health System

Location: Maywood, IL

Posted May 11, 2025

This role involves answering inquiries, directing or escorting individuals throughout the hospital, and assisting with physical needs such as wheelchair support…

View Details Apply on SimplyHired

Senior Manager Audit

Company: LKQ Corporation

Location: Chicago, IL

Posted May 12, 2025

Develop, plan and manage the delivery of reports to the Leadership Team and the Audit Committee providing an independent assessment of the efficiency and…

View Details Apply on SimplyHired

HVAC Service Technician

Company: EMCOR Services Team Mechanical, Inc.

Location: Chicago, IL

Posted May 12, 2025

Attend promptly to service calls dispatched through Service and at times direct from customer. Each employee has a responsibility for their own safety, the…

View Details Apply on SimplyHired

Sr. Partner Marketing Manager

Company: Ursus, Inc.

Location: Chicago, IL

Posted May 09, 2025

Support field events, sponsorships, and customer programs where partner engagement is strategic. Your contributions will play a key role in driving the success…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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