Positive Customer Experience Jobs in Chicago, IL

76,797 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

CNC Lathe Operator (2nd Shift)

Company: ERA Industries LLC

Location: Elk Grove Village, IL

Posted Aug 17, 2025

Ability to use basic measuring tools (Micrometer, Caliper, Thread Gages, Pin Gages, Bore Gages, Dial Indicators, Height Gages). Assist with machine set up.

View Details Apply on SimplyHired

General Construction Worker/Project Manager

Company: Archetype Homes, Inc

Location: Chicago, IL

Posted Aug 17, 2025

Complete carpentry tasks as directed, including rough framing, finish carpentry (trim), door hanging, window installation, deck building, cabinet installation,…

View Details Apply on SimplyHired

INSURANCE SALES AGENT-TEAM MEMBER

Company: STATE FARM INSURANCE

Location: Chicago, IL

Posted Aug 17, 2025

Answer calls from insurance customers promptly and provide a high level of service. Network in various ways to develop new prospects.

View Details Apply on SimplyHired
dental insurance health insurance health savings account

Physician Assistant - PA - Palliative Care

Company: Endeavor Health

Location: Naperville, Elmhurst, Plainfield, IL

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Data Scientist

Company: Deloitte

Location: Chicago, IL

Posted Aug 17, 2025

Undergraduate degree in a quantitative field (computer science, engineering, mathematics, physics, machine learning, statistics).

View Details Apply on SimplyHired

Housekeeping / Janitor Supervisor – Part-Time Hourly

Company: Villa Dubois Guest House

Location: Chicago, IL

Posted Aug 16, 2025

Clean guest rooms and common areas to a high standard. *Must have housekeeping/janitorial experience in hotels, Airbnb, or vacation rentals within the last 5…

View Details Apply on SimplyHired

UNARMED Security Officer

Company: Gamma Team Security Inc

Location: Cicero, IL

Posted Aug 17, 2025

Valid registration as a security officer. Ability to operate surveillance equipment. Report on daily activities and any security incidents.

View Details Apply on SimplyHired

Executive Chef

Company: Catering by Michaels

Location: Morton Grove, IL

Posted Aug 16, 2025

Strong knowledge of financial management disciplines to include but not limited to P&L, budget design and management, and financial analysis.

View Details Apply on SimplyHired

Janitor (Union) - Logan Square

Company: HHDC

Location: Chicago, IL

Posted Aug 16, 2025

Ability to work with lawn machinery and power tools. Keeps up the exterior cleanliness and presentation of the property, including lawn care, window washing (…

View Details Apply on SimplyHired

CNC Production/Machine Operator

Company: Hyperion Materials & Technologies

Location: Elk Grove Village, IL

Posted Aug 16, 2025

Basic computer competency (email, data entry into Material Mgmt. Proven independent performer that needs minimal supervision. Systems, log notes in MSWord).

View Details Apply on SimplyHired

Insurance Agent Customer Service Rep/Team Member

Company: State Farm Insurance Chicago,Illinois

Location: Chicago, IL

Posted Aug 17, 2025

Be able to discover gaps in insurance customers' plans during calls, address gaps in coverage - Use a customer-focused, needs-based review process to educate…

View Details Apply on SimplyHired

Senior Tax Associate IN OFFICE

Company: River East Tax and Accounting Services Inc

Location: Chicago, IL

Posted Aug 17, 2025

Identify and implement tax planning strategies to minimize clients’ tax liabilities. Analyze financial data to determine the appropriate tax treatment of…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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