Positive Customer Experience Jobs in Multiple Locations

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Looking for Positive Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Multiple Locations area.

Seasonal Motor Vehicle Operator

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

This is a continuous vacancy announcement for a position requiring U.S. citizenship, a valid driver's license, and the ability to operate motor vehicles. The role involves driving, maintaining equipment, and possibly working on-call, evenings, weekends, holidays, overtime, and shift work. Occupancy of government quarters may be required. Applicants must be at least 18 years old or meet certain educational criteria. Qualifications include the ability to drive safely, interpret instructions, operate safely, and maintain work practices. Volunteer experience is considered. The position may be filled through ICTAP/CTAP clearance for current federal employees. No educational substitution for experience is allowed for Wage Grade positions.

Arborist (Motor Vehicle Operator)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

The text outlines the requirements and conditions of employment for a first-time federal government (civil service) appointee. Key points include mandatory background investigation, Selective Service Registration for males, drug testing, driving license requirement, uniform adherence, potential for on-call work, trial period, travel, and government charge card usage. The position demands physical exertion, lifting up to 75 pounds, and exposure to harsh weather conditions. It's inherently dangerous, with potential for serious injury or death. Benefits include a comprehensive package, but the overall tone is negative due to stringent requirements and risky working conditions.

BUDGET ANALYST

Company: Department of the Army - United States Army Futures Command

Location: Multiple Locations

Posted Dec 20, 2024

This is a public notice for anticipated vacancies in a Financial Management Level 1 Certified position requiring a Secret Clearance. The role involves routine tasks and may require occasional travel. Qualifications include experience with automation tools, databases, and financial systems, or a relevant bachelor's degree. US Citizens are eligible to apply, and a trial/probationary period may be required.

Seasonal Tractor Operator

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a seasonal position within the Gateway National Recreation Area, with an anticipated start date of May. The role requires U.S. citizenship, background investigation, and Selective Service registration for males. The successful candidate will operate motor vehicles, wear a uniform, and potentially live in government housing. Knowledge and ability in operating tractors and related equipment is required. The position offers a comprehensive benefits package as part of a U.S. government career.

SUPERVISORY IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 20, 2024

DCSA's NBIS seeks a Supervisory IT Specialist with expertise in software testing, release management, and process improvement. The role involves leading test and release processes, ensuring adherence to standards and timelines. The position requires US citizenship, security clearance, and compliance with DoDD 8140.01/DoDI 8140.02. Key responsibilities include overseeing system life cycle management, implementing strategies for system development, and managing operations. Required competencies include leadership, decision-making, planning, administration, application software knowledge, and software testing/evaluation expertise.

IT SPECIALIST (SYSANALYSIS)

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Multiple Locations

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications won't be accepted through the flyer. The notice details requirements such as US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration, and security clearance. The role involves IT/Cybersecurity work, potential travel, and training. Qualifications include IT experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. GS-9 requires one year of specialized experience at GS-7 level, while GS-7 requires GS-5 level experience. Alternative education qualifications are provided for both GS-9 and GS-7. The position is covered by the Department of Defense Priority Placement Program and uses direct hire authority.

BUDGET ANALYST

Company: Department of the Army - United States Army Futures Command

Location: Multiple Locations

Posted Dec 20, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will NOT be accepted through this flyer. Interested applicants should review the "How to Apply" section of this flyer for more information on how to be considered.

Economist (Research)

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Dec 20, 2024

The U.S. Census Bureau is hiring for an Economist (Research) position via Direct-Hire Authority. The role requires a degree in economics with specific course hours in economics and statistics, or equivalent experience. The position involves using statistical software to analyze economic data and provide written analysis of findings. The hiring process includes a probationary period and the role may require temporary telework due to headquarters renovations. The Department of Commerce offers reasonable accommodations for applicants with disabilities.

Lender Relations Specialist

Company: Other Agencies and Independent Organizations - Small Business Administration

Location: Multiple Locations

Posted Dec 20, 2024

The Small Business Administration's Syracuse District Office is seeking a candidate for a position providing technical guidance and assistance to lenders, small businesses, and resource partners. The role involves increasing access to capital and optimizing SBA programs. Qualifications include specialized experience in commercial loan proposal development, marketing lending programs, conducting training, and using software applications. Alternatively, a Ph.D. or equivalent doctoral degree can be substituted for GS-11. This is a bargaining unit position with AFGE Local 228, and telework may be available.

ENGINEER

Company: Department of the Navy - Naval Sea Systems Command

Location: Multiple Locations

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies in the Department of the Navy. Interested applicants must follow the 'How to Apply' instructions, as applications won't be accepted through this flyer. The roles require US citizenship, federal employment suitability, direct deposit participation, and potential security clearance. The GS-12 position necessitates at least one year of specialized experience in evaluating engineering requirements for ship combat systems. The GS-11 role requires similar experience but at the GS-09 level. Eligibility is considered through various hiring authorities, including Direct Hire for Science and Technology Reinvention Laboratory positions. Education requirements include a professional engineering degree or equivalent from an accredited institution. The position may involve travel and uncommon tours, including nights, weekends, and holidays.

Data Scientist Administrator (Program Officer/Scientific Review Officer)

Company: Department of Health and Human Services - National Institutes of Health

Location: Multiple Locations

Posted Dec 20, 2024

The text describes job opportunities at the National Institutes of Health (NIH), which awards extramural grants to researchers worldwide. These grants account for about 80% of NIH's budget. The job announcement details requirements, conditions of employment, and qualifications. Some positions are eligible for remote work, subject to certain conditions. Applicants must meet education and experience requirements, including a bachelor's or higher degree in relevant fields, and specialized experience in direct/independent research or research administration/extramural. U.S. citizenship is required, and a background investigation is necessary. The position offers comprehensive benefits and potential for salary above the minimum based on qualifications.

Health System Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 20, 2024

The Health System Specialist - Associate Director Innovations role supports the Deputy Director of Special Projects, overseeing VHA's National Strategy for Preventing Veteran Suicide and SP NOW initiative. The position requires U.S. citizenship, completion of an online assessment, and participation in vaccination programs. Qualifications include time-in-grade, education in hospital administration, public health administration, or related fields, and specialized experience in health care administration. Preferred experience includes translating clinical research into practice.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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