Positive Customer Experience Jobs in Multiple Locations

1,163,825 open positions · Updated daily

Looking for Positive Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Multiple Locations area.

Contact Representative

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a few vacancies. The position is for a period not to exceed 1039 hours in a service year.

ENGINEERING TECHNICIAN

Company: Department of the Navy - U.S. Pacific Fleet

Location: Multiple Locations

Posted Sep 30, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Procurement Analyst (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 30, 2024

The Office of Procurement at NASA Headquarters is seeking a Senior Procurement Analyst to perform acquisition duties across the agency, providing procurement analysis and guidance.

Health Science Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is remotely located in the Office of Research and Development, responsible for serving as the ORD regulatory expert and consultant on policies, procedures, guidance, and FAQs related to biospecimens in VA conducted research studies.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for County Program Analyst positions with listed locations and responsibilities.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The position is responsible for delivering and executing programs under the Stafford Act for the Texas Hurricane Harvey Recovery Office.

Conciliation Specialist

Company: Department of Justice - Community Relations Service

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Justice Community Relations Service provides tension reduction and conflict resolution services to diverse stakeholders to resolve and prevent community-level disputes.

IT Specialist (APPSW)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job posting provides information about the position, including salary ranges and locations. It also includes a link to learn more about the agency.

Deputy Assistant Commissioner and Chief Information Security Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Bureau of the Fiscal Service in the Assistant Commissioners Office of Information and Security Services. You will be a part of an organization that empowers and promotes the financial integrity and operational efficiency of the federal government through the delivery of services that supports some of the nations most critical assets while ensuring the security of our people facilities and information assets.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Administrative Support Assistant

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Land Management (BLM) is hiring for a new career opportunity. The position requires physical presence at one of the duty locations in Montana or the Dakotas. The agency expects to fill multiple positions and provides additional information on possible locations.

Program Analyst

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text describes the Pathways Program and provides information on how to learn more about it. It also mentions that the program may not be combined with other Excepted Service Appointments.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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