Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Junior Developer

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree (preferably in Engineering, Computer Science, Information Systems, Data Science, or a related field). Must be open to relocation.

View Details Apply on SimplyHired

Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

View Details Apply on SimplyHired

Cashier/Sales Associate

Company: Eight & Driggs Wine and Liquors

Location: Brooklyn, NY

Posted Aug 18, 2025

Maintain a friendly, approachable demeanor with every customer. Comfortable on your feet during busy shifts and able to multitask under pressure.

View Details Apply on SimplyHired
401(k) dental insurance disability insurance

Occupational Therapist - Skilled - (OT)

Company: AMN Healthcare, Inc. Medical

Location: Yuba City, California

Posted Aug 18, 2025

View Details Apply on healthecareers.com

CDL A Owner Operator - Home Daily

Company: Safeway Trucking Corp.

Location: Queens, NY

Posted Aug 18, 2025

Applicants with less than 2 years of driving experience must have graduated from a professional driving school. Top Owner Operators Earn $150k+ a Year.

View Details Apply on SimplyHired

Security Specialist

Company: Gavin de Becker & Associates

Location: Manhattan, NY

Posted Aug 18, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

View Details Apply on SimplyHired

Senior Security Analyst

Company: Ramp Financial

Location: New York, NY

Posted Aug 18, 2025

Partner & Ship: Work with IT to validate endpoint agents and patching; document risks, decisions, and runbooks succinctly.

View Details Apply on SimplyHired
401(k) dental insurance health insurance

Behavioral Health Therapist

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 18, 2025

View Details Apply on healthecareers.com
full-time sign-on bonus

Outpatient Pain Management 500K+ | North of Boston | Equity Day 1

Company: Jackson Physician Search

Location: New Hampshire

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Kitchen Chef

Company: Kiwami

Location: Studio City, CA

Posted Aug 18, 2025

Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. 2 years experience as a restaurant cook.

View Details Apply on SimplyHired
dental insurance employee assistance program health insurance

Thoracic Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Director - Program Management; Strategic Workforce Planning

Company: Amex

Location: New York, NY

Posted Aug 18, 2025

To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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