Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Senior Business Intelligence Analyst (Human Capital)

Company: IDR Inc.

Location: New York, NY

Posted Aug 18, 2025

Collaborate with technical teams to design and implement AI-driven data visualization tools. Experience with BI development and data visualization tools like…

View Details Apply on SimplyHired
401(k) dental insurance malpractice insurance

BC/BE UROLOGIST - Full Time and Part Time

Company: NuHealth - Nassau University Medical Center

Location: East Meadow, Long Island, NY

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Software Development Engineer, Amazon Music

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted Aug 18, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

View Details Apply on SimplyHired

Part-Time Security Guard/Receptionist

Company: Grand St Settlement Inc.

Location: New York, NY

Posted Aug 18, 2025

Valid CPR/AED Pro-certification through recognized accrediting body preferred. Keep lobby clear of unauthorized persons, including loitering children, adults,…

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AI Deployment Engineer

Company: StackAI

Location: New York, NY

Posted Aug 18, 2025

Chatbots and Assistants: AI agents that interact with users, answer questions, and complete tasks, using your internal data and APIs.

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Staff Nurse RN - Per Diem - Occupational Health - Columbia Hospital

Company: NewYork-Presbyterian Hospital

Location: New York, NY

Posted Aug 18, 2025

BCLS certification from American Heart Association. Participate in medical surveillance protocols, including blood drawing, giving vaccines, obtaining urine…

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Data Scientist

Company: SHINEHIRE

Location: New York, NY

Posted Aug 18, 2025

The Data Scientist will develop and productionize underwriting models, risk dashboards, and portfolio analytics to scale credit offerings while maintaining…

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Data Scientist, Forecasting and Labs - CIV Team

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 18, 2025

Working with technical and non-technical customers to design model improvements and communicate results. 3+ years of machine learning/statistical modeling data…

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Project Employee, Graphic Designer - WNBA

Company: the NBA

Location: New York, NY

Posted Aug 18, 2025

Minimum of 3-4 years of design experience working within a creative agency, design department, or client marketing department.

View Details Apply on SimplyHired
dental insurance flexible schedule life insurance

Make every day exceptional as a Pulmonologist.

Company: White Plains Hospital

Location: New York, New York

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Business Analyst

Company: NHL Team Jobs

Location: New York, NY

Posted Aug 18, 2025

Familiarity with technical concepts and terminology. Experienced with Visio or other workflow/process mapping tools.

View Details Apply on SimplyHired

Professional Security Guard

Company: Heightened Security, Inc

Location: New York, NY

Posted Aug 18, 2025

Proven experience as security officer or guard. A security officer must be well-trained in surveillance and dealing with perpetrators.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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