Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Armed Security Officer- Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 18, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

View Details Apply on SimplyHired

Data Scientist III, Research, Play

Company: Google

Location: New York, NY

Posted Aug 18, 2025

Gather information, business goals, priorities, and organizational context around the questions to answer, as well as the existing and upcoming data…

View Details Apply on SimplyHired

MEP Project Manager (Bilingual Russian)

Company: PNK Group

Location: New York, NY

Posted Aug 18, 2025

Experienced in Design and Management of MEP engineering and knowledge of the design process from proposal through construction phases.

View Details Apply on SimplyHired

Commercial HVAC Journeyman Service Technician - Union

Company: Carrier

Location: New York, NY

Posted Aug 18, 2025

Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units. Assemble and install metal ductwork and assist in HVAC system…

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hospital full-time

Nurse Practitioner

Company: Allied Digestive Health

Location: Brick, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

ONE DAY Security Event for 9/18/25 MUST HAVE F03-F04

Company: Heightened Security, Inc

Location: New York, NY

Posted Aug 18, 2025

Proven experience as security officer or guard. A security officer must be well-trained in surveillance and dealing with perpetrators.

View Details Apply on SimplyHired

Part Time Sales Associate for Luxury Linen Boutique (10011)

Company: Yves Delorme

Location: New York, NY

Posted Aug 18, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

View Details Apply on SimplyHired

Graphic Artist and Designer

Company: Courtside Market LLC

Location: New York, NY

Posted Aug 18, 2025

This job is not remote and requires being at the office on a full time basis. Individual should have complete working knowledge/experience in Illustrator, Photo…

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Legal Financial Analyst

Company: Turn2Partners

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree in Finance, Accounting, or a related field. Conduct variance analysis to identify trends, risks, and opportunities for cost control and…

View Details Apply on SimplyHired

Journeyman Electrician

Company: Core Electric MEP Industries LLC

Location: New York, NY

Posted Aug 18, 2025

Troubleshoot and repair electrical issues on commercial construction sites, using hand tools and other specialized equipment.

View Details Apply on SimplyHired

Junior Data Analyst

Company: Arcadis

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s Degree in Computer Science, Information Technology, Data Analytics, or a related field. Familiarity with enterprise database tools such as SSMS (SQL…

View Details Apply on SimplyHired

HVAC Technician 3+ YEARS OF EXPERIENCE REQUIRED

Company: Craine Air Conditioning

Location: Ozone Park, NY

Posted Aug 18, 2025

PLEASE ONLY APPLY IF YOU ARE READY TO WORK WITH A VALID DRIVERS LICENSE Craine Air Conditioning is looking for a hvac technician eager to work and continue…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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