Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Business Analyst - Data and AI Programs

Company: Meta

Location: New York, NY

Posted Aug 12, 2025

Cross-Functional Collaboration - Effectively communicate analyses, complex data concepts, and recommendations to technical and non-technical stakeholders across…

View Details Apply on SimplyHired
hospital full time

Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Toms River, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Customer Support Associate

Company: ABS Incorporated

Location: National City, CA

Posted Aug 12, 2025

Process all sales orders for business owners and follow through until the installation of their new service has arrived.

View Details Apply on SimplyHired

Senior Grant Accountant

Company: Vaco by Highspring

Location: New York, NY

Posted Aug 12, 2025

Will also be helping with Budgeting and reporting. The individual’s skill sets, experience and training; The individual may also be eligible for discretionary…

View Details Apply on SimplyHired

Special Educator (Birth - Grade 2)

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

Therapists can create their own schedule and workload based on personal availability and preferences, and, be a part of a care team that will include the family…

View Details Apply on SimplyHired

Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 12, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

View Details Apply on SimplyHired

Security Officer

Company: M Social Times Square Hotel

Location: New York, NY

Posted Aug 12, 2025

Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. High School diploma or equivalent and/or experience in a…

View Details Apply on SimplyHired

Estimator (Drywall), Self Perform Operations

Company: Turner Construction Company

Location: New York, NY

Posted Aug 12, 2025

Bachelor’s Degree from accredited degree program in Engineering, Architecture, Construction Management, Building Construction, or related field of study a plus,…

View Details Apply on SimplyHired

Laborer - Laborer - AMA Group

Company: Legence

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

View Details Apply on SimplyHired

Business Analysis -Specialist

Company: Marsh

Location: New York, NY

Posted Aug 12, 2025

Partner with Operations, Technology, and Data teams to translate business objectives and process into business requirements, and to help ensure requirements are…

View Details Apply on SimplyHired

Laborer - Laborer - AMA Group

Company: AMA Group

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

View Details Apply on SimplyHired

AI Product Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 11, 2025

Fluency with modern LLM platforms and AI-assisted engineering tools (e.g., Cursor, Claude Code), with a bias toward rapid experimentation and a working…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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