Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

View Details Apply on SimplyHired

Special Instructor (SI) Educator - Early Intervention

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

The *Special Instructor/Educator (SI)* can create their own schedule and workload based on personal availability and preferences.

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Maintenance Porter

Company: The KRE Group

Location: Jersey City, NJ

Posted Aug 11, 2025

Spackle and paint common areas and entry doors. Keep buildings and grounds in clean and orderly condition. Perform heavy cleaning duties such as cleaning floors…

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Investigative Analyst

Company: New York County District Attorney's Office

Location: New York, NY

Posted Aug 11, 2025

Level 1 – bachelor’s degree from an accredited college and one (1) year of experience either as a paralegal in the criminal justice field or equivalent.

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Project Manager

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 11, 2025

Acquire a thorough understanding of project requirements and objectives; review all project documents, including drawings, specifications, contracts, scope of…

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Product Manager - Flooring Wholesaler

Company: Confidential

Location: New York, NY

Posted Aug 11, 2025

Sample Manufacturing: Work with Sample leadership and manufacturing to get new products and marketed programs to market in a timely fashion as well as manage…

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Retail Sales Associate, Flushing - Part Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 11, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

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loan repayment program paid time off

OCCUPATIONAL THERAPIST

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Santa Fe, New Mexico

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Security Dispatcher

Company: GUARDIAN SECURITY SERVICES

Location: New York, NY

Posted Aug 11, 2025

Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Must have good decision making skills.

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Influencer Marketing Manager, Amazon MGM Studios

Company: Metro-Goldwyn-Mayer Studios Inc.

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

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relocation assistance health system full time

Geriatrician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 11, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Monday to Friday 1100 - 1900.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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