Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

sign-on bonus relocation assistance full time

Excellent OB-GYN opportunity in Poughkeepsie, located just 75 minutes north of New York City

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Full Time Anesthesiologist

Company: Allied Digestive Health

Location: Toms River, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Marketing and Sales Associate

Company: LA Fitness

Location: National City, CA

Posted Aug 06, 2025

They are paid hourly and/or commissions and receive a complimentary club membership. This is a full-time position with full medical and vision benefits.

View Details Apply on SimplyHired

Data Analyst

Company: Optimum

Location: Long Island City, NY

Posted Aug 06, 2025

Position requires a Master’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 3 years of experience with…

View Details Apply on SimplyHired

Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted Aug 06, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

View Details Apply on SimplyHired

Marketing/Business Development Manager

Company: MOUND COTTON WOLLAN & GREENGRASS

Location: New York, NY

Posted Aug 06, 2025

Drive coordination and planning of local events; work with attorneys to plan CLE content; develop targeted invitation lists to ensure key audience inclusion.

View Details Apply on SimplyHired

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

View Details Apply on SimplyHired

Security Supervisor - Field Support

Company: GardaWorld Security Services US (IHE)

Location: Studio City, CA

Posted Aug 06, 2025

You have a state security license (BSIS Guard Card) and additional 32hr BSIS security trainings (Additional security trainings can be obtained during the hiring…

View Details Apply on SimplyHired
dental insurance health insurance vision insurance

Physician – Maternal Fetal Medicine

Company: St Peter's Health Partners

Location: Schenectady, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

View Details Apply on SimplyHired
dental insurance employee assistance program life insurance

Movement Disorders Physician

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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