Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Designer

Company: Prophet

Location: New York, NY

Posted Aug 07, 2025

Stay up-to-date with industry developments and design tools. Contribute to design projects from conception through delivery, including the design of brand…

View Details Apply on SimplyHired
sign-on bonus relocation assistance part time

OB Laborist Opportunity – New Bedford & Fall River, MA

Company: Southcoast Health

Location: New Bedford & Fall River, MA

Posted Aug 07, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Nurse Practitioner - CBMC-FT Evenings-Critical Care NPs SBM-Livingston-NJ

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Aug 07, 2025

View Details Apply on healthecareers.com
health system full time be or bc

RWJBarnabas Health is Seeking a Fellowship Trained, Director of Geriatrics to Join Monmouth Medical Center Southern Campus in Lakewood, NJ

Company: RWJBarnabas Health

Location: Lakewood, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Remote Registered Nurse - Document Review (NY License Required)

Company: CareerNation

Location: New York, NY

Posted Aug 07, 2025

Active, unrestricted Registered Nurse (RN) license in the state of New York required. Provide guidance on necessary follow-up actions, such as additional…

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PREA Manager (Prison Rape Elimination Act)

Company: Critical Response Strategies

Location: New York, NY

Posted Aug 07, 2025

Serves as the primary authority on PREA-related matters, driving policy development, training, data analysis, and investigative oversight in alignment with…

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health system full time be or bc

Pediatric Emergency Medicine Physician Opportunity

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com
full time be or bc

Maternal Fetal Medicine, Vassar Bros Medical Center, $75,000 offered in bonuses!

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 07, 2025

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professional growth hospital

Chaplain - Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted Aug 07, 2025

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work life balance full time be or bc

GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (155371)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 07, 2025

View Details Apply on healthecareers.com
403(b) dental insurance health insurance

Urologist

Company: St. Luke’s University Health Network

Location: Phillipsburg, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com
health system full time

Clinical Psychologist Audrey Hepburn Children's Hospital

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 07, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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