Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

General Laborers & Skilled Trades - Immediate openings available

Company: Pier solutions

Location: National City, CA

Posted Aug 04, 2025

Operate hand tools and power tools safely and effectively. Candidates who already possess DBIDS (Defense Biometric Identification System) are qualified to…

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 04, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Unarmed Security Officer for Educational Institution in Brooklyn UNION

Company: Doyle Security Services

Location: Brooklyn, NY

Posted Aug 04, 2025

Provide a safe secure environment for students, staff and guests inside the school. Preserves order and may act to enforce regulations and directives for the…

Close Protection Specialist – On-Call Assignments

Company: Flanagan Security & Investigations Group

Location: New York, NY

Posted Aug 04, 2025

Familiarity with high-profile clientele and VIP protocols. Valid security licenses (if required by jurisdiction). Former law enforcement or military background.

Graphic Designer - Licensed Characters ( Apparel Design )

Company: ilocatum

Location: New York, NY

Posted Aug 04, 2025

An established NYC-based wholesale manufacturer is seeking a Graphic Designer – Licensed Characters to join their growing character license design team.

Ingestion Manager, Revenue Processing

Company: Warner Music Group

Location: New York, NY

Posted Aug 04, 2025

Including format, commercial terms, liaise with order to cash leads on timeliness of payments. Lead your team and recruit, develop and empower your direct…

Retail Wine and Spirits - Team Member (Part-Time)

Company: WINE & SPIRITS

Location: New York, NY

Posted Aug 04, 2025

We are looking for a part-time employee who can work once or twice a week. Patient and respectful – loves interacting with customers.

APPAREL SALES BILINGUAL KOREAN AND ENGLISH

Company: DIVINE APPAREL

Location: New York, NY

Posted Aug 04, 2025

Minimum 2 years experience in sales, ideally in wholesale but retail sales acceptable. Possible travel to a trade show (occasionally).

Weekend Fuel Delivery Drivers Wanted In Brooklyn & Bronx - Join Our Growing Team!!

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 04, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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