Positive Customer Experience Jobs in New York City, NY

1,665,428 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

health system part time full time

Otolaryngologist, Somersworth, NH

Company: Mass General Brigham

Location: Somersworth, New Hampshire

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Luxury Sales Associate - Peserico Bloomingdale's 59th Street Part time

Company: Peserico

Location: New York, NY

Posted Jul 21, 2025

Responsible for not only driving sales, but ensuring all stores teams are building and developing client relationships.

View Details Apply on SimplyHired

Wholesale Sales Assistant

Company: Metro1 Solutions, LLC

Location: New York, NY

Posted Jul 21, 2025

Basic computer skills for processing transactions and managing inventory. The ideal candidate will play a crucial role in supporting our sales operations by…

View Details Apply on SimplyHired

Senior Associate, Client Success

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total…

View Details Apply on SimplyHired
dental insurance health insurance malpractice insurance

Psychiatry - Emergency

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com
life insurance private practice full time

Experienced, Full-time Nurse Practitioner or Physician Assistant - Englishtown, NJ.

Company: Unified Women's Healthcare

Location: Englishtown, New Jersey

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Luxury Retail Sales Associate/Stylist - Flatiron - NYC

Company: RODD & GUNN - NEW ZEALAND

Location: New York, NY

Posted Jul 21, 2025

Great employee purchasing privileges and staff discount. Passion for delivering world class customer service. You will present with a wealth of passion, energy,…

View Details Apply on SimplyHired

Senior Vice President- Product Marketing Manager

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred. Creative thinker with a passion for driving innovation…

View Details Apply on SimplyHired

Part-time/ Full-time Security Officers - F-04 Required

Company: Alliance Building Services

Location: New York, NY

Posted Jul 21, 2025

Monitor and patrol premises to ensure the safety and security of property, employees, and visitors. Remain vigilant and proactive in identifying potential…

View Details Apply on SimplyHired
loan repayment program malpractice insurance paid time off

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Jul 21, 2025

View Details Apply on healthecareers.com
401(k) continuing education credits dental insurance

RN -- CardiopulmonaryRenal

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 21, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Pediatric Hepatologist, Cohen Children’s Medical Center

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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