Positive Customer Experience Jobs in New York City, NY

1,665,428 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Indian Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Create and develop new recipes while ensuring the authenticity and quality of traditional Indian cuisine. Strong creativity and ability to develop innovative…

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health system full time be or bc

Endocrinologist for Employment in Old Bridge, NJ

Company: RWJBarnabas Health

Location: Old Bridge, New Jersey

Posted Jul 21, 2025

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RN Supervisor $5,000 Sign-On bonus

Company: Waterview Nursing and Rehabilitation Center (1)

Location: Queens, NY

Posted Jul 21, 2025

Assumes independent responsibilities for documenting disciplinary concerns for charge nurses on designated shifts, including reprimands, oral and written…

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401(k) health insurance life insurance

Registered Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jul 21, 2025

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private practice full time partner opportunity

Manhattan Gastroenterology, P.C.- Excellent Compensation, Outpatient, Private Practice, Surgical Center Partnership

Company: Manhattan Gastroenterology

Location: New York, New York

Posted Jul 21, 2025

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Salon Custodian

Company: NappStar

Location: New York, NY

Posted Jul 21, 2025

Knowledge of use and maintenance of industrial cleaning equipment and appliances. Report major damages and oversee repairs. Job Types: Full-time, Part-time.

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Senior Accountant /Trainee 1-2 (NY HELPS) Vacancy ID# 192794

Company: State, Department of

Location: New York, NY

Posted Jul 21, 2025

Minimum Qualification Substitutions: A master's degree in accounting, auditing, or taxation and one year of professional experience in accounting/auditing or…

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AI Solutions Lead

Company: ASAP Talent Services

Location: Redwood City, CA

Posted Jul 21, 2025

Partner with engineering and product teams to integrate AI features into existing SaaS products or develop standalone services. Full-time Home Office w/Travel.

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Plumber

Company: Foxmechanical corp

Location: Manhattan, NY

Posted Jul 21, 2025

•* *Mechanics (minimum 5 years of experience)*. •* *Junior Mechanics (minimum 3 years of experience)*. *Please call between 8:00 AM and 6:00 PM 646-725-9955*.

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Sr. Sales& Marketing Manager- Specialty Chemicals

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jul 21, 2025

Conduct cost and cash flow analysis to determine competitive pricing strategies. Responsible for driving sales, marketing, and business development in the…

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Staff Accountant

Company: Just Salad

Location: New York, NY

Posted Jul 21, 2025

Treasury operations, including wire transfers, check payments, stop payments, check voids, and bank sweeps. Assist with the implementation of new ERP system.

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Bilingual (English/Spanish) Chief Marketing Officer

Company: Confidential

Location: New York, NY

Posted Jul 21, 2025

As CMO, you will play a crucial role in enhancing brand awareness, increasing market share, and driving revenue growth through effective marketing initiatives.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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