Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Commercial HVAC Technician

Company: C&S Service and Controls, Inc.

Location: Manhattan, NY

Posted Jun 22, 2025

Valid driver’s license and clean driving record. Perform PMs and emergency service calls. Submit digital reports, photos, and parts lists in real-time from the…

View Details Apply on SimplyHired
full time

Cerebrovascular & Neurointerventional Radiology Physician Assistant

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Jun 22, 2025

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dental insurance health insurance loan assistance

Nurse Practitioner - Urgent Care

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jun 22, 2025

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401(k) dental insurance disability insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Jun 22, 2025

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ad&d insurance continuing education credits dental insurance

Head and Neck Oncologic Surgeon

Company: University of Rochester Medical Center

Location: Rochester, New York

Posted Jun 22, 2025

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sign-on bonus relocation assistance loan repayment program

Family Physician- Community Health Center

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 22, 2025

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opportunities for advancement exceptional culture & values mentorship

Breast Pathologist

Company: Albany Medical Center

Location: Albany, New York

Posted Jun 22, 2025

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full time be or bc

Inpatient Staff Psychiatrist- Float Pool- Southern and Coastal Maine

Company: MaineHealth

Location: York County, Maine

Posted Jun 22, 2025

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health system full time be or bc

RWJBarnabas Health is seeking an Endocrinologist for Employment in Livingston, NJ

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Jun 22, 2025

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full time be or bc day shift

Chief of Urology

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jun 22, 2025

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internship research

Psychological Assistant - Substance Abuse - Hybrid 32hrs

Company: Kaiser Permanente

Location: Daly City, California

Posted Jun 22, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

CNM for New York - SoHo Area - Signing Bonus!

Company: Unified Women's Healthcare

Location: New York, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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