Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Senior Software Engineer (Single Pane of Glass Observability Application)

Company: Software Resources, Inc.

Location: New York, NY

Posted Jun 20, 2025

Collaboration: Work closely with cross-functional teams including product managers, UI/UX designers, and DevOps engineers to define requirements, design systems…

View Details Apply on SimplyHired

Restaurant Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Jun 21, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

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travel pet insurance retirement plan

Travel Nurse RN - OR - Operating Room - $2,312 per week

Company: OneStaff Medical

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Lead Software Engineer (Velocity Black)

Company: Capital One

Location: New York, NY

Posted Jun 21, 2025

Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.

View Details Apply on SimplyHired

Industrial Maintenance Tech. (Refrigeration, electr. & plumbing)

Company: Citarella

Location: New York, NY

Posted Jun 21, 2025

Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines.

View Details Apply on SimplyHired
skilled nursing facility part time full time

Travel Skilled Nursing Facility (SNF) LPN / LVN - $1,537 per week - Urgently Hiring

Company: Supplemental Health Care

Location: North Tonawanda, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com
staffing agency travel prn

Travel Nurse RN - OR - Operating Room - $2,706 per week

Company: TotalMed Staffing

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com
hospital travel

Travel Nurse RN - OR - Operating Room - $2,730 per week

Company: Nightingale Nurses

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com
travel health savings account life insurance

Travel Nurse RN - OR - Operating Room - $2,704 per week

Company: Host Healthcare

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com
loan repayment program contract travel

Travel Nurse RN - OR - Operating Room - $2,594 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com
staffing agency travel prn

Travel Nurse RN - OR - Operating Room - $2,510 per week

Company: TotalMed Staffing

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Director of Marketing

Company: Abacus Business Computer

Location: New York, NY

Posted Jun 20, 2025

*Build, manage, and mentor the marketing team*, while overseeing relationships with external agencies and contractors. New York, NY 10018 (Preferred).

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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