Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Senior Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2…

View Details Apply on SimplyHired
sign-on bonus health system fellowship

Director, Women’s Heart Health Lenox Hill Hospital, Northwell Health Western Region, Katz Institute for Women’s Health

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Head Sushi Chef

Company: Saki Sushi & Grill

Location: National City, CA

Posted Jun 17, 2025

Maintain cleanliness and organization in the kitchen area, adhering to food safety regulations. Collaborate with kitchen staff to create new menu items and…

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Heavy Equipment Transport Driver for Construction Heavy Equipment

Company: Gary Pollack Construction & Excavation

Location: Redwood City, CA

Posted Jun 16, 2025

Previous experience as a low bed transport driver. We have an immediate opening for a full-time Low Bed Transport driver to move heavy equipment.

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Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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relocation assistance staffing agency contract

Travel Nurse RN - Home Health - $2,459 per week

Company: Healthcare Support

Location: Niagara Falls, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Staff Accountant

Company: Freehand

Location: New York, NY

Posted Jun 16, 2025

Prepare, record, and process accounts payable and cash disbursement, and accounts receivable and cash receipts. 2+ years of experience in hotel accounting.

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Physician – Gastroenterology

Company: Optum

Location: Middletown, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

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Pharmacist in Charge

Company: Pharmacy Value

Location: West New York, NJ

Posted Jun 14, 2025

Oversee day-to-day pharmacy operations and ensure compliance with state and federal regulations. Provide exceptional patient care and counseling.

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Customer Service Representative

Company: IME Guards

Location: Fresh Meadows, NY

Posted Jun 17, 2025

A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a…

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Director, Pediatric and Young Adult Clinical Educator

Company: One Brooklyn Health

Location: Brooklyn, NY

Posted Jun 17, 2025

Current BCLS certification, PALS Certification preferred. Assists in formulating long and short term with goals within the clinical areas as participates in…

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Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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