Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

sign-on bonus ambulatory care (facility) residency

Physician - PACE - Family Medicine

Company: Capital Health

Location: Bordentown, New Jersey

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Jun 09, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

View Details Apply on SimplyHired
401(k) health insurance vision insurance

Mental Health Clinical Administrator

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jun 08, 2025

View Details Apply on healthecareers.com
clinic hospital full time

Physician - Radiation Oncology - Full Time - Jefferson City, MO

Company: SSM Health

Location: Jefferson City, Missouri

Posted Jun 08, 2025

View Details Apply on healthecareers.com

HVAC Service Technicians, HVAC Control Wiring Technicians, Jr Electricians

Company: Comfort Air Heating & Cooling

Location: New York, NY

Posted Jun 09, 2025

Ability to operate as a van driver for service calls. Diagnose electrical and mechanical faults for HVAC systems. Test HVAC systems using specialized tools.

View Details Apply on SimplyHired

Pharmacist in Charge/Pharmacy Manager

Company: best care rx llc

Location: Flushing, NY

Posted Jun 09, 2025

The ideal candidate will play a vital role in ensuring the safe and effective use of medications for our patients.

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401(k) dental insurance health insurance

Forensic Evaluator - Psychologist

Company: Wexford Health Sources

Location: Concord, New Hampshire

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Experienced HVAC Field Service Supervisor

Company: Air Stream Air Conditioning Corp

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license with experience driving a van for transportation between job sites. Familiarity with diagnostic tools such as ohmmeters for…

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401(k) 403(b) ad&d insurance

Physician – Anesthesiologist – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Sales Associate/Stylist (Upper East Side)

Company: gorjana

Location: New York, NY

Posted Jun 09, 2025

401K program, with employer match and matching program*. Generous employee discount and Monthly Product Allowance. Commission, based on personal sales.

View Details Apply on SimplyHired
hospital health system paid time off

Site Medical Director, Emergency Medicine

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jun 08, 2025

View Details Apply on healthecareers.com
full time paid time off work life balance

PA, Physician Assistant - Family Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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