Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Registered Nurse (OPWDD)

Company: Horizon Healthcare Staffing

Location: Brooklyn, NY

Posted May 27, 2025

Valid and active New York State Registered Nurse (RN) license. As an RN with experience in OPWDD (Office for People With Developmental Disabilities), you will…

View Details Apply on SimplyHired
contract academic travel

Speech Language Pathologist (SLP) - School - (SLP - School) (book by 6/27 and get $1,000 bonus)

Company: AMN Healthcare, Inc. Schools

Location: OLEAN, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
contract academic travel

Speech Language Pathologist (SLP) - School - (SLP - School) (book by 6/27 and get $1,000 bonus)

Company: AMN Healthcare, Inc. Schools

Location: GASPORT, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
relocation assistance full time malpractice insurance

Open To New Grads! Physician Assistant Multi-Specialty Surgery

Company: Rochester Regional Health

Location: Rochester, New York

Posted May 27, 2025

View Details Apply on healthecareers.com

Elementary Lead Teacher K-5 (2025-26)

Company: Elm Community Charter School

Location: Elmhurst, NY

Posted May 27, 2025

Adapt and implement curriculum and assessments to student needs; manage and adjust the curriculum unit overviews and pacing calendar according to student needs…

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Daytime Custodian

Company: Supreme Fitness Group

Location: New York, NY

Posted May 27, 2025

Each franchisee is responsible for ensuring compliance with local, state and federal law. Stock locker rooms with proper supplies/paper products.

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Junior Sous Chef | Full-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 28, 2025

Ability to maintain any health department requirements and alcohol requirements by the state and/or county. Ability to develop results-oriented staff through…

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Grants Manager and Writer | Development

Company: Rockefeller University

Location: New York, NY

Posted May 28, 2025

This may involve preparing proposals, budgets, and reports; assisting in the creation and design of informational content for printed publications and the Web;…

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Registered Nurse (OPWDD)

Company: Horizon Healthcare Staffing

Location: Manhattan, NY

Posted May 27, 2025

Valid and active New York State Registered Nurse (RN) license. As an RN with experience in OPWDD (Office for People With Developmental Disabilities), you will…

View Details Apply on SimplyHired
full time be or bc

Physician Assistant- Cardiology

Company: Summit Health Medical Group

Location: Berkeley Heights, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
full time

Full-time NP - Gyn Oncology - Vassar Brothers Medical Center (75 minutes north of New York City)

Company: Nuvance Health New York

Location: Vassar, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
per diem malpractice insurance 401(k)

Per Diem - Pediatric/Neo-Natal Nurse Practitioner - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted May 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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