Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

staffing agency contract travel

Travel Nurse RN - Med Surg - $2,518 per week

Company: MedPro Healthcare Staffing

Location: Lebanon, New Hampshire

Posted Apr 22, 2025

View Details Apply on healthecareers.com

Associate Attorney-4+ year Labor Law

Company: Perry, Van Etten, Rozanski & Kutner, LLP

Location: New York, NY

Posted Apr 23, 2025

Growing NYC insurance defense firm seeks attorney with 4-6 years experience in general liability and Labor Law -- construction site accidents defending owners/…

View Details Apply on SimplyHired

IT Risk Management Senior Analyst

Company: City National Bank

Location: New York, NY

Posted Apr 23, 2025

Serves as an expert in own discipline or area of specializationWorks on complex issues where analysis of situations or data requires an in-depth evaluation of…

View Details Apply on SimplyHired
loan repayment program contract travel

Travel Nurse RN - Long Term Care - $2,104 per week

Company: Synergy Medical Staffing

Location: Eatontown, New Jersey

Posted Apr 22, 2025

View Details Apply on healthecareers.com

财务Accountant(mandarin required)

Company: Dashan inc

Location: Flushing, NY

Posted Apr 22, 2025

✅ *CPA certification* (or in progress) is a plus. Conduct financial analysis and assist with budgeting and forecasting.

View Details Apply on SimplyHired

Full Stack Developer (Front-End)

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. As a UI developer and designer,.

View Details Apply on SimplyHired

Lead HVAC Installer

Company: Yellowstone Local

Location: Manhattan, NY

Posted Apr 23, 2025

5+ years of hands-on HVAC installation and diagnostic experience. Top Pay: $40 - $65/hour based on experience and certifications (VRF specialists may earn more)…

View Details Apply on SimplyHired
contract travel health insurance

Travel Medical Surgical RN - COVID19 - $2,222 per week

Company: Stability Healthcare

Location: Albuquerque, New Mexico

Posted Apr 22, 2025

View Details Apply on healthecareers.com
travel health savings account life insurance

Travel ICU RN - $2,397 per week

Company: Host Healthcare

Location: Albany, New York

Posted Apr 22, 2025

View Details Apply on healthecareers.com

Chef de Cuisine JN -042025-158662

Company: Goodwin Recruiting

Location: New York, NY

Posted Apr 21, 2025

ServSafe or equivalent food safety certification required. Collaborate with the Executive Chef to develop seasonal menus using the freshest local and regional…

View Details Apply on SimplyHired
day shift flexible schedule professional growth

Osteoporosis and Post Fracture Care PA

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Apr 21, 2025

View Details Apply on healthecareers.com

Cybersecurity Risk Quantification Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Apr 22, 2025

Experience writing risk scenarios, managing identified risks in the register throughout all steps of the risk lifecycle, driving follow up and progress from…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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