Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Commercial Electrician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

As member of our team, you will work daily under the guidance of our in-house Master Electrician and side by side with one of our Experienced Electricians to…

View Details Apply on SimplyHired
full time be or bc

Associate Director of Anesthesiology

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Jamaica, New York

Posted Apr 27, 2025

View Details Apply on healthecareers.com

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) year experience in the field of accounting with strong knowledge of Generally Accepted Accounting Principles (GAAP).

View Details Apply on SimplyHired
assisted living full time health system

Nursing Director

Company: Sunrise Senior Living

Location: Fairfield, New Jersey

Posted Apr 27, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Registered Nurse - NMCD

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Apr 27, 2025

View Details Apply on healthecareers.com

Estimator For HVAC / Plumbing

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

Familiarity with analyzing requirement data to develop material and cost estimates for large projects. Developing and maintaining relationships with company…

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sign-on bonus health system residency

JOIN OUR FAMILY MEDICINE TEAM AT PHELPS HOSPITAL AND OPEN DOOR FAMILY MEDICAL CENTER

Company: Northwell Health Physician Partners

Location: Tarrytown, New York

Posted Apr 27, 2025

View Details Apply on healthecareers.com

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) years’ experience in the field of accounting required with strong knowledge of Generally Accepted Accounting Principles (GAAP) preferred.

View Details Apply on SimplyHired
be or bc sign-on bonus health system

Gastrointestinal Pathologist

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Apr 27, 2025

View Details Apply on healthecareers.com
full time be or bc

Family Medicine Residency Faculty Physician

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted Apr 27, 2025

View Details Apply on healthecareers.com
day shift

Assistant Nurse Manager, ICU

Company: Kaiser Permanente

Location: Redwood City, California

Posted Apr 27, 2025

View Details Apply on healthecareers.com

Injection Mold Lead

Company: Onyx Industries

Location: Harbor City, CA

Posted Apr 25, 2025

Forklift certification is a plus. Proficiency using measuring tools: calipers, micrometers, and optical comparators. Able to lift up to 50 lbs regularly.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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