Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

hospital assisted living paid time off

LPN

Company: Sunrise Senior Living

Location: Huntington Station, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Supervisor, Pediatric Diabetes Nurse Practitioner

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Mar 25, 2025

View Details Apply on healthecareers.com
hospital be or bc no weekends

FT Gastroenterologist

Company: Allied Digestive Health

Location: North Brunswick Township, New Jersey

Posted Mar 25, 2025

View Details Apply on healthecareers.com
health system full time be or bc

RWJBarnabas Health is Seeking a Director of Surgical Services at Clara Maass Medical Center

Company: RWJBarnabas Health

Location: Belleville, New Jersey

Posted Mar 24, 2025

View Details Apply on healthecareers.com
hospital assisted living paid time off

RN

Company: Sunrise Senior Living

Location: New York, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time

Neurosurgery Physician

Company: HCA Healthcare

Location: Kansas City, Missouri

Posted Mar 24, 2025

View Details Apply on healthecareers.com
no nights full time

PT-PD CRNA

Company: Allied Digestive Health

Location: Red Bank, New Jersey

Posted Mar 25, 2025

View Details Apply on healthecareers.com

High School Special Education Teacher

Company: The NYC Charter High School AECI

Location: Bronx, NY

Posted Mar 24, 2025

Continues to acquire professional knowledge and learn of current developments in the educational field by attending seminars, workshops or professional meetings…

View Details Apply on SimplyHired
full time research academic

Director for the Iris Cantor Men’s Health Center, Men’s Health Urologist

Company: WCM Urology

Location: New York, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
relocation assistance full time malpractice insurance

Pediatric/Neo-Natal Nurse Practitioner - Batavia, NY

Company: Rochester Regional Health

Location: Batavia, New York

Posted Mar 25, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Registered Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Mar 25, 2025

View Details Apply on healthecareers.com

Sous Chef, Fine Dining (Private Member's Club)

Company: Coco's at Colette

Location: New York, NY

Posted Mar 24, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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