Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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Physician - Family Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time be or bc

Chief of Oral and Maxillofacial Surgery: Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan assistance

Physician - Internal Medicine

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Mar 23, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Research Clinical Phase Oncology Advanced Practice Nurse

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time malpractice insurance 401(k)

Nurse Practitioners & Dermatology APN Fellows

Company: Princeton Dermatology Associates

Location: Princeton, New Jersey

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time be or bc

Primary Care Physician- Valhalla, NY

Company: Northwell Health Physician Partners

Location: Valhalla, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time be or bc

Pediatric Urologist

Company: Maimonides Health

Location: Brooklyn, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
401(k) health insurance vision insurance

Mental Health Professional

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Mar 24, 2025

View Details Apply on healthecareers.com
paid time off relocation assistance sign-on bonus

Gastroenterologist Hospitalists

Company: Catholic Health

Location: West Islip, New York

Posted Mar 23, 2025

View Details Apply on healthecareers.com

Sr. Software Quality Engineer - Kohler Ventures

Company: Kohler

Location: New York, NY

Posted Mar 24, 2025

You hold a bachelor’s degree in computer science, Engineering, or related field. Ability to translate business requirements into test plan and develop test…

View Details Apply on SimplyHired
full time be or bc

Transplant Nephrologists

Company: Northwell Health Physician Partners

Location: Long Island, NY

Posted Mar 23, 2025

View Details Apply on healthecareers.com
full time be or bc

OBGYN – Director of Gynecology Mather Hospital

Company: Northwell Health Physician Partners

Location: Port Jefferson, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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