Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

full time

MRI Technologist II - 24 hours

Company: Kaiser Permanente

Location: Redwood City, California

Posted Mar 09, 2025

View Details Apply on healthecareers.com

Armed Guard/Law Enforcement Background Required - 31490

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Mar 06, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

View Details Apply on SimplyHired
full time

Urgent Care Physician Assistant

Company: CityMD

Location: New York, New York

Posted Mar 09, 2025

View Details Apply on healthecareers.com
full time be or bc

Endocrinologists

Company: Northwell Health Physician Partners

Location: Long Island, New York

Posted Mar 09, 2025

View Details Apply on healthecareers.com

Armed Security Officer

Company: Paragon Systems, Inc.

Location: Manhattan, NY

Posted Mar 06, 2025

Lastly, duties also include preserving order and acting to enforce regulations / directives for the site pertaining to personnel, visitors, and premises.

View Details Apply on SimplyHired
research

Associate Masters Mental Health Professional - Adult Case Manager - Severe Mental Illness - Union City - 40 hours - EG

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 09, 2025

View Details Apply on healthecareers.com
part time monday to friday tuition reimbursement

LPN Medication Administration

Company: Sunrise Senior Living

Location: Franklin Lakes, New Jersey

Posted Mar 09, 2025

View Details Apply on healthecareers.com

Part-time Pharmacist

Company: The Cannabist Company

Location: Brooklyn, NY

Posted Mar 08, 2025

This position requires that the incumbent maintains an active State pharmacist license and has completed the course(s) pursuant to the Statute.

View Details Apply on SimplyHired
full time

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Las Cruces, New Mexico

Posted Mar 09, 2025

View Details Apply on healthecareers.com

Senior Manager - Call Center Quality Assurance

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 04, 2025

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

View Details Apply on SimplyHired

Associate Manager, Member Marketing

Company: EQUINOX

Location: New York, NY

Posted Mar 08, 2025

The Associate Manager will be responsible for developing a comprehensive strategy and executing a variety of initiatives aimed at driving trial, adoption, usage…

View Details Apply on SimplyHired

Senior Project Manager - Creative fabrication and large format print company

Company: Color X, Inc.

Location: New York, NY

Posted Mar 04, 2025

Proven experience in the print, fabrication, and installation industry, with a focus on managing projects either on the vendor, agency, or retailer side.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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