Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Class A Driver

Company: Ponce Ground Service LLC

Location: City of Industry, CA

Posted Oct 07, 2025

*Monday - Friday* 5 day work week with opportunity to work 6 days if you are driving safely. Predominately No Touch freight/ Drop and Hook may be asked to…

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loan forgiveness loan repayment program relocation assistance

Family Medicine Physician

Company: Intermountain Health

Location: Miles City, Montana

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

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Electrical Technician

Company: The Metro Group, Inc.

Location: Brooklyn, NY

Posted Oct 07, 2025

Pulling electrical wiring through electrical conduit. Experience in electrical equipment and wiring installation for high/mid-rise residential buildings and…

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Entry-Level Aesthetic Nurse (Flexible Hours, Set-Your-Schedule)

Company: June Medical Group

Location: New York State

Posted Oct 07, 2025

Active NP, PA, or RN license. *Promote Yourself*: Actively promote your June services to people in your network and surrounding areas, including social media,…

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flexible schedule malpractice insurance contract

Breast Imaging Radiologists - ONSITE & REMOTE

Company: Jobot Health

Location: New York

Posted Oct 07, 2025

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Patient Care Technician 10th floor FT Nights - LOH

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

(Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the…

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relocation assistance health system full-time

Division Director of Endocrine Oncologic Surgery

Company: AtlantiCare

Location: Southeastern New Jersey

Posted Oct 07, 2025

View Details Apply on healthecareers.com
travel

Cardiac Nurse Data Coordinator

Company: United Health Services

Location: Johnson City, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
403(b) pet insurance retirement plan

Staff Nurse - Neuro Suite Step Down

Company: United Health Services

Location: Johnson City, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
full-time be or bc

Urgent Care Physician – Newark, NJ

Company: CityMD

Location: Newark, New Jersey

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Graphics Technologist

Company: Robert Half

Location: New York, NY

Posted Oct 07, 2025

Research and evaluate the latest design tools, technologies, and advancements in Adobe Creative Cloud to enhance production processes.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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