Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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Orthopaedic Physician Assistant

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Specialist, Hospitality and Safety

Company: Horizon Media LLC

Location: New York, NY

Posted Oct 07, 2025

Required to maintain current NYS Security Guard License and certification in First Aid, CPR, AED and emergency protocols.

View Details Apply on SimplyHired
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Graduate Nurse/ Staff Nurse - Adult Med Surg

Company: United Health Services

Location: Norwich, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
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Patient Care Pharmacist, Inpatient Pharmacy

Company: United Health Services

Location: Binghamton, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
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General Dentistry: Ithaca - New York

Company: Proxi Dental Staffing

Location: Ithaca, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Customer Care Representative

Company: OTS Empire, inc

Location: National City, CA

Posted Oct 07, 2025

Work alongside senior leaders to develop and implement effective sales strategies. Utilize customer service and sales techniques to educate customers about new…

View Details Apply on SimplyHired
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Radiologist

Company: Summit Health Medical Group

Location: Berkeley Heights and Clifton, New Jersey

Posted Oct 07, 2025

View Details Apply on healthecareers.com
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Chair of Psychiatry - Physician - Mount Sinai South Nassau, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Direct Marketing Trainee

Company: YN Marketing Solutions Inc.

Location: Missouri City, TX

Posted Oct 07, 2025

Implementation of marketing plans by driving sales and market strategy insights. This entry-level position is perfect for individuals looking to start a career…

View Details Apply on SimplyHired
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Endocrinology Nurse Practitioner

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
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Medical Assistant

Company: United Health Services

Location: Vestal, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
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Full-Time Neurohospitalist - Physician – Mount Sinai Queens - New York, NY

Company: Mount Sinai Health System

Location: Queens, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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