Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

full-time new grad be or bc

Hospitalist - Physician - Mount Sinai Behavioral Health Center - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Oct 06, 2025

View Details Apply on healthecareers.com
flexible schedule part-time be or bc

Oral Surgeon

Company: Saw Mill Dental

Location: Yonkers, New York

Posted Oct 06, 2025

View Details Apply on healthecareers.com
paid time off relocation assistance professional growth

Cardiology - Electrophysiology

Company: Trinity Health

Location: Albany, New York

Posted Oct 06, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance part-time

Sign On Bonus up to $10,000! Surgical Hospitalist - Physician Assistant

Company: Rochester Regional Health

Location: Rochester, New York

Posted Oct 06, 2025

View Details Apply on healthecareers.com
full-time be or bc

Family Medicine Physician

Company: VillageMD

Location: Texas City, Texas

Posted Oct 06, 2025

View Details Apply on healthecareers.com
health system full-time + 1 tags

Radiologist - Breast Imager

Company: Summit Health Medical Group

Location: Rye, New York

Posted Oct 06, 2025

View Details Apply on healthecareers.com
dental insurance flexible schedule life insurance

Make every day exceptional as a Nephrologist.

Company: White Plains Hospital

Location: Westchester County, NY

Posted Oct 06, 2025

View Details Apply on healthecareers.com
full-time new grad be or bc

Urology - Physician - Staten Island and Brooklyn, NY

Company: Mount Sinai Health System

Location: Long Island, NY

Posted Oct 06, 2025

View Details Apply on healthecareers.com
sign-on bonus hospital health system

General Surgery, Trauma and Surgical Critical Care

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Oct 06, 2025

View Details Apply on healthecareers.com
relocation assistance hospital health system

Urology Physician Assistant - Inpatient

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Oct 06, 2025

View Details Apply on healthecareers.com
malpractice insurance full-time be or bc

Emergency Medicine Physician

Company: Sound Physicians

Location: Bronx, New York

Posted Oct 06, 2025

View Details Apply on healthecareers.com

Construction Project Manager

Company: Confidential

Location: Brooklyn, NY

Posted Oct 06, 2025

Bachelor's degree in construction management, engineering, or a related field, highly desirable but not required\*\*\*.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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