Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Team Lead, Customer Success(High Touch)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos, a global leader in cybersecurity, is seeking a Customer Success Team Lead with leadership and relationship management skills. The role involves leading a team of Customer Success Managers, handling complex issues, collaborating with cross-functional teams, and fostering a culture of innovation and professional development. The ideal candidate should have at least 3+ years of leadership experience in a Customer Success role, preferably in cybersecurity, and possess strong presentation, communication, and project management skills.

Analyst, Risk Analytics

Company: Checkout.com

Location: Other US Location

Posted Jan 24, 2025

Checkoutcom, a leading fintech, is seeking an Analyst Risk Analytics to enhance in-house risk models and support strategic initiatives in the Risk Operations Department. The role involves collaborating with internal stakeholders, developing rules and models, and maintaining model stability and performance. The ideal candidate should have a Bachelor's degree in Mathematics/Statistics, 1+ years of experience in a similar role, SQL skills, and knowledge of Python or R. Checkoutcom values diversity, inclusivity, and equal opportunities, and offers a supportive work environment.

Analyst, Manufacturing Systems

Company: Magna International

Location: Other US Location

Posted Jan 24, 2025

Magna is a leading automotive technology company offering an engaging work environment with opportunities for career growth. They invest in employees, providing resources and diverse responsibilities. The company is committed to equality, hiring based on experience and qualifications. The job requires a Bachelor's degree in Information Technology with manufacturing experience, knowledge of computer architecture, and strong communication skills.

Software Engineer - Fullstack

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading Automated CX Assurance Platform provider, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Junior Software Engineer, one can expect to learn and apply basic software engineering principles, participate in team meetings, and assist senior engineers. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture. The company is committed to equal opportunity and fostering a diverse, inclusive, and authentic workplace.

Senior Territory Account Executive, CEE Markets - Russian Speaking

Company: Cloudflare

Location: Other US Location

Posted Jan 24, 2025

Cloudflare is seeking a sales professional with a technical background to focus on acquiring and expanding customer accounts in Central Eastern Europe, specifically in Uzbekistan, Kazakhstan, and Azerbaijan. The role involves developing and executing a comprehensive account territory plan, driving new business acquisition and customer expansion, building a robust sales pipeline, understanding customer use cases, and crafting compelling value propositions for Cloudflare services. The ideal candidate should have direct B2B sales experience, a solid understanding of cloud infrastructure and security, and strong interpersonal and organizational skills. Fluency in Russian is required.

Mgr, Purchasing

Company: Magna International

Location: Other US Location

Posted Jan 24, 2025

Magna is an innovative leader in the automotive industry, offering engaging work environments and opportunities for career growth. The company invests in employees, providing resources and support for success. The Purchasing Manager role involves managing indirect and direct categories, reducing total cost of ownership, and leveraging total buy. The role also includes managing high-risk supplier issues, negotiating contracts, and supporting division purchasing teams.

SOFTWARE ENGINEER - FULL STACK

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Senior Software Engineer, you'll design, implement, test, maintain, and optimize software solutions, focusing on frontend development with React, TypeScript, and GraphQL. You'll also contribute to backend development with C# and .NET, and work with cloud services like AWS. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Manager, Software Engineering - Open Logic

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Manager Software Engineering to lead technology roadmap, hire and retain top engineering talent, and manage teams towards excellence and agility. The role involves end-to-end responsibility for software product delivery, driving Agile methodology, and providing hands-on technical support. The ideal candidate should have extensive experience in CC++, Java, and enterprise level systems software, along with strong leadership, communication, and collaboration skills. A bachelor's degree in computer science or equivalent experience is required, along with 12+ years of relevant professional experience in software development, preferably with complex enterprise-grade systems. Experience with AIML tools, CICD, and Agile teams is desired. Perforce offers a rewarding career with opportunities for growth and collaboration in a global company.

Software Engineer I

Company: Smarsh

Location: Other US Location

Posted Jan 24, 2025

Smarsh is a company that empowers its customers to manage risk and unleash intelligence in their digital communications. With over 6500 organizations in regulated industries as clients, Smarsh helps them spot compliance, legal, or reputational risks in 80+ communication channels. The company is recognized by analysts like Gartner and Forrester and has been featured in the Inc 5000 list of fastest-growing American companies since 2008. Smarsh values lifelong learning, innovation, collaboration, and diversity. They offer opportunities for growth and development, and their leadership culture has earned them Best Places to Work Awards.

Data Analytics Engineer

Company: Lusha

Location: Other US Location

Posted Jan 24, 2025

Lusha is seeking a skilled Data Analytics Engineer to join their dynamic Analytics team. The role involves designing, building, and optimizing robust data pipelines, maintaining and optimizing the data warehouse, developing and maintaining ETL/ELT workflows, collaborating with analytics teams, monitoring data quality, and staying updated with emerging trends in data engineering. The ideal candidate should have 3+ years of experience in data engineering, strong SQL skills, proficiency with ETLELT tools, experience with cloud platforms, and excellent communication skills.

Sr. Software Engineer

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading Automated CX Assurance Platform provider, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Sr Software Engineer, you'll work on innovative software development, problem-solving, and UX delivery. You'll collaborate with senior engineers, contribute to code reviews, and maintain software artifacts. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Customer Success Manager(High Touch)(5 Vacancies)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos is a global cybersecurity leader offering advanced security solutions including MDR and incident response services. The company defends over 600000 organizations and 100 million users worldwide. The Customer Success Manager role focuses on strategic customers, managing accounts, and ensuring satisfaction and maximizing customer value. The role involves creating success plans, delivering an outstanding customer experience, and coordinating activities across various teams. The ideal candidate should have 3+ years of experience in customer success, strong communication skills, and technical acumen.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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