Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Manual Tester

Company: PROEXE

Location: Other US Location

Posted Jan 23, 2025

PROEXE, a company in the mobileweb interactive solutions market since 2013, is seeking a Manual Tester with at least 2 years of commercial experience. The role involves testing VOD products, preparing test documentation, and collaborating with project managers. Benefits include insight into the VOD industry, support from an experienced team, and technical equipment provided by the company.

Senior Logistics Solution Expert

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 23, 2025

Emma, the world's largest D2C sleep brand, is seeking a highly experienced logistics professional to design cost-effective solutions, collaborate with 3PL partners, and lead process improvement projects. The role involves strategic negotiations, cost modeling, and influencing the company's logistics strategy. Emma offers a fast-paced environment, decision-making authority, and an attractive benefits package.

Media Standards and Process Associate

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Jan 23, 2025

Jellyfish is a global digital marketing agency that values diverse perspectives and inclusive collaboration. They are seeking a Media Standards & Process enthusiast with 1+ years of experience in digital marketing. The role involves supporting global Paid Media teams, ensuring accuracy and compliance, and maintaining documentation. Jellyfish offers a collaborative work environment with growth opportunities, flexible working hours, and family support. They prioritize skills and behavioral attributes over traditional degrees.

Salesforce Apex Developer

Company: Applaudo

Location: Other US Location

Posted Jan 23, 2025

Applaudo Studios is seeking a Salesforce developer with 5+ years of experience, proficient in Apex, LWC, and JavaScript. The ideal candidate should have experience with Salesforce Sales Cloud, Service Cloud, and Field Services, and be certified as a Salesforce Platform Developer I. Additional certifications are a plus. The role involves designing, building, and delivering tailored Salesforce solutions, maintaining documentation, and upholding best practices. Applaudo values trust, communication, respect, excellence, and teamwork, offering benefits such as work from home, flexible schedule, and private medical insurance.

Power Purchase Agreement Originator - Reable Energy

Company: MET Group

Location: Other US Location

Posted Jan 23, 2025

MET Group, an integrated European energy company, is seeking a PPA Power Purchase Agreement Originator for its Green Assets Division. The role involves actively originating new corporate clients for PPAs within the renewable energy sector in Europe, managing PPAs, conducting market analysis, and proposing value-enhancing strategies. The ideal candidate should have a degree in Engineering or Economics, 5+ years of energy industry experience, and excellent analytical, communication, and stakeholder management skills. The company offers a competitive remuneration package, complex project tasks, a friendly international team, hybrid working opportunities, and potential for career growth.

SAP ABAP Consultant

Company: Applaudo

Location: Other US Location

Posted Jan 23, 2025

Applaudo Studios is seeking an experienced SAP professional with a minimum of 3 years in migration projects and connecting legacy systems to SAP S4 HANA. The ideal candidate should be proficient in managing SAP CTS, ABAP Workbench, and have knowledge of SAPscript, SmartForms, Adobe Forms, and Web Services. They will lead migration projects, develop and optimize ABAP code, and implement Enhancement Framework to extend SAP functionality. Applaudo Studios values trust, communication, respect, excellence, and teamwork, offering benefits such as work from home, flexible schedule, and private medical insurance.

Data Control Specialist, Sports

Company: Nielsen

Location: Other US Location

Posted Jan 23, 2025

The Gracenote Sports Content team is seeking a Sports Data Control Specialist in Mumbai. The role involves setting up data structures for various sports events, quality checks, and maintenance on database entities. Responsibilities include updating sports calendars, entering league structures, ensuring club information accuracy, and running quality checks on data. The ideal candidate should be detail-oriented, self-directed, and have excellent English communication and computing skills. The role is hybrid, requiring the candidate to live near the Nielsen Mumbai office.

NodeJS Developer

Company: Applaudo

Location: Other US Location

Posted Jan 23, 2025

Applaudo Studios is seeking a NodeJS developer with 6+ years of experience and expertise in AWS Amplify, Infrastructure as Code, and DevOps workflows. The ideal candidate should have a strong understanding of JavaScript, TypeScript, and relational/NoSQL databases. They will be responsible for designing, developing, and maintaining high-performance backend systems, optimizing existing systems, and collaborating with the product team to implement new features. Applaudo Studios values trust, communication, respect, excellence, and teamwork, offering benefits such as work from home, flexible schedule, and private medical insurance.

IT Project-Manager

Company: MET Group

Location: Other US Location

Posted Jan 23, 2025

MET Group is an integrated European energy company with activities in natural gas and power, focusing on multicommodity wholesale trading and sales, energy infrastructure, and industrial assets. The company is present in 17 countries and 30 national gas markets, with a significant end-consumer presence in several European countries. MET Group has 1000+ permanent staff, owned 90% by employees and 10% by Keppel Infrastructure. The job description involves IT projects management, coordination, communication, proper documentation, market analysis, and identifying new IT trends and technologies. The ideal candidate should have a university degree in energy management, computer science, or a similar field, with 5-6 years of IT project management experience, knowledge of energy-specific topics and software solutions, and proficiency in English and German. The candidate should be well-structured, analytical, and able to explain processes clearly to a non-technical audience, demonstrating ownership and a strive for excellence.

Intermediate Strategic Project Manager - SaaS (100% Remote)

Company: Matomo

Location: Other US Location

Posted Jan 23, 2025

The job posting is for an Intermediate Strategic Project Manager at Matomo, a leading open-source analytics platform. The role involves driving project delivery, ensuring accountability, and fostering a culture of innovation. The company values remote work, work-life balance, and diversity. The ideal candidate should have 5+ years of project management experience, preferably in a SaaS or technology-driven environment, and a strong understanding of project management principles and tools.

Senior Data Scientist (Research Statistician)

Company: Nielsen

Location: Other US Location

Posted Jan 23, 2025

Nielsen is seeking a Senior Data Scientist to support the statistical operations and methodological enhancement of their Television Audience Measurement product portfolio. The ideal candidate will have a strong desire to understand all aspects of Nielsen data, grow their technical and statistical skills, and understand clients' problems to ensure data methodologies directly address and solve them. The role involves learning and becoming an expert in US TV Audience Measurement, conducting research and analytics, writing custom Python, PySpark, and SQL code, and maintaining good programming standards and practices. The candidate should have a Bachelors or Masters degree in a quantitative research field, 35 years of research and analytic experience, and strong statistical and analytical skills.

Communication Expert (REF3784Q)

Company: Deutsche Telekom IT Solutions HU

Location: Other US Location

Posted Jan 23, 2025

Deutsche Telekom IT Solutions, Hungary's largest ICT employer, is seeking a Communication Expert. The role involves developing and managing local communication initiatives with an internal focus, boosting employee engagement, and managing projects. The ideal candidate should have a Bachelor's degree in Communications, Journalism, Public Relations, or a related field, and at least 35 years of experience in internal communications. They must possess excellent written and verbal communication skills, proficiency in various communication platforms, and strong project management skills. Additional advantages include knowledge of Adobe Photoshop and/or Adobe Illustrator, familiarity with digital drawing software, and German language skills. Remote working is possible within Hungary due to European taxation regulations.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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