Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Strategic Solution Engineer - Proof of Value

Company: Qualtrics

Location: Other US Location

Posted Feb 01, 2025

Qualtrics is seeking a Strategic Solution Engineer for a Global Proof of Value team. The role involves leading and partnering with Field and Partner SEs, refining sales engineering processes, providing technical support to prospective clients, and developing high-quality presentations and product demonstrations. The ideal candidate should have 6+ years of relevant experience, strong sales and technical capabilities, and the ability to explain and resolve common technical aspects of SaaS software. The Qualtrics Solution Engineers team is known for its collaborative spirit and commitment to positively impacting customers' lives.

Software Engineer

Company: Bear Robotics

Location: Other US Location

Posted Feb 01, 2025

Bear Robotics, a company aiming for Smart Hospitality, is seeking a Software Engineer to join their team in Seoul, Korea. The ideal candidate should have at least 3 years of experience in relevant fields, strong development skills, and proficiency in Git. They will be responsible for developing and operating various systems for autonomous serving robots, processing data from robots, and building a process automation environment. Preferred qualifications include a degree in Computer Science or a related field, experience in leading technical direction, and familiarity with GCP/AWS cloud-based web services.

SDR Team Lead - SEA, Singapore

Company: Qualtrics

Location: Other US Location

Posted Feb 01, 2025

Qualtrics is seeking an experienced SEA Sales Manager to lead a team of Sales Development Reps. The role involves managing the team, providing training, mentorship, and support, driving prospecting activities, and ensuring high lead to opportunity conversion. The ideal candidate should have experience managing a sales team, preferably in B2B tech or SaaS, and possess a growth mindset, coaching skills, and a positive attitude. Qualtrics offers a comprehensive benefits package, a hybrid work model, and a culture that encourages innovation and creativity.

Senior Payments Specialist - Fintech Ops

Company: FARFETCH

Location: Other US Location

Posted Feb 01, 2025

FARFETCH is a global platform for luxury fashion, emphasizing operational excellence and inclusivity. The company's Porto office offers a creative and cosy environment. The Consumer Payments team aims to provide seamless and efficient checkout experiences, focusing on localized payment methods and currencies. The role requires 4+ years of relevant experience, strong communication skills, and analytical abilities. FARFETCH is an equal opportunities employer offering comprehensive benefits and a consciously inclusive culture.

Talent Acquisition Partner

Company: Fusemachines

Location: Other US Location

Posted Feb 01, 2025

Fusemachines is a long-standing AI company with a mission to democratize AI and leverage global talent. They offer state-of-the-art AI solutions to various industries. The company, founded by Sameer Maskey PhD, has a strong presence in four countries and employs over 400 people. Key responsibilities include partnering with leaders, conducting intake meetings, managing roles, driving efficiencies, and sourcing candidates. Required skills include excellent communication, project management, analytical skills, and 23 years of Talent Acquisition experience. Fusemachines is an Equal Opportunities Employer.

Account Executive (SMB) - German Speaker

Company: Matterport

Location: Other US Location

Posted Feb 01, 2025

Matterport is seeking a fluent German-speaking SMB Account Executive with a proven track record in sales, particularly in technology. The ideal candidate should be a hunter, technical, and comfortable in a fast-paced environment. They will proactively sell Matterport's products and services across various industries, manage sales pipelines, and grow existing accounts. The role requires excellent communication skills, both written and verbal, and the ability to travel up to 40% of the time. Matterport values diversity and offers comprehensive benefits, including health plans, generous PTO, and a pension program.

Salesforce Administrator (Specialist)

Company: Redaptive

Location: Other US Location

Posted Feb 01, 2025

Redaptive is seeking a Salesforce Administrator with extensive experience in Salesforce Sales Cloud, Service Cloud, and Lightning CPQ. The ideal candidate should have strong communication skills, be a self-starter, and thrive in a dynamic environment. They must be able to manage all aspects of a Salesforce project, including user management, configuration changes, and data management. The role involves training users, identifying underutilized features, and ensuring system maintenance. A Bachelor's Degree and at least 3-4 years of hands-on Salesforce Administration experience are required, with a strong emphasis on Flows and Salesforce Sales and Service Clouds.

Senior Software Engineer - Scala, Spark, Airflow, Python

Company: Nielsen

Location: Other US Location

Posted Feb 01, 2025

Nielsen is seeking a Software Engineer with 4+ years of hands-on experience in software development and a degree in computer science or a relevant field. The candidate should have strong cloud implementation expertise, particularly in AWS, and knowledge of storage, network, and compute services. They must be proficient in Java, Python, and SQL, and have experience with big data processing tools like Spark. The role involves designing, coding, and testing complex big data applications, developing automated test cases, and collaborating with cross-functional teams. The candidate should also have Agile scrum experience and knowledge of CICD processes, testing frameworks, and tools. AWS certification is a plus.

Communications Analyst

Company: Visa Inc,

Location: Other US Location

Posted Feb 01, 2025

Visa is seeking a communications professional with 3+ years of experience in communications, public relations, or media. The role involves providing internal communications support, managing the Client Care SharePoint site, and organizing key meetings and events. The ideal candidate should have a bachelor's degree, preferably in communications, multimedia arts, marketing, advertising, journalism, or a related field. They should be creatively inclined, proficient in Adobe Creative Suite, Microsoft Office tools, and have excellent communication skills. The position is hybrid, requiring the employee to work from the office 2-3 days a week. Visa is an equal opportunity employer.

Sr Analyst, Fin - IT Controls

Company: Kraft Heinz

Location: Other US Location

Posted Feb 01, 2025

The Senior Analyst IT Internal Controls position involves driving an effective IT internal controls environment, supporting the Global IT Compliance program, and partnering with the business to advocate for change. The role requires a Bachelor's Degree, preferably with an advanced degree in Accounting, Information Systems, or a related field. Minimum 3 years of experience in Finance or Accounting, including at least 1 year in IT Audit or IT Controls, is required. Strong experience in internal control testing, COBIT, and COSO requirements is necessary. Excellent communication, interpersonal, and organizational skills are essential, along with SAP experience and the ability to work with global stakeholders.

.Net Admin

Company: MetLife

Location: Other US Location

Posted Feb 01, 2025

The job description outlines a position for a NET infrastructure administrator with a focus on Windows and Linux server management. The role involves managing and maintaining IIS and Apache webservers, troubleshooting server issues, and utilizing Ansible for automation. The candidate should have experience with Azure DevOps, ServiceNow, and PowerShell scripting. Excellent communication and interpersonal skills are mandatory. The ideal candidate should have a total of 7 years of experience, with at least 4 years in NET infrastructure administration. MetLife, a leading financial services company, is the employer.

Operations Manager, Rodeo Drive

Company: AMIRI

Location: Other US Location

Posted Feb 01, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking a talented Operations Manager for its Rodeo Drive retail store. The role involves overseeing all operations-related tasks, including inventory control, health and safety training, shipping and receiving, and auditing. The ideal candidate should have a minimum of 3 years of experience in luxury operations, leadership experience, and proficiency in MS Excel. The brand, founded in 2014, is known for its intrinsic California spirit, authenticity, and creativity, influenced by Hollywood and West Coast skate and music culture. AMIRI is expanding globally and is looking for visionary individuals with a creative and entrepreneurial mindset to join its team.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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