Positive Customer Experience Jobs in Remote

473,451 open positions · Updated daily

Looking for Positive Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Remote area.

Talent Acquisition Intern Coordinator

Company: Leidos

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Consultant, Product Research, Property & Specialty UW

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Supplier Quality Engineer-Europe Fly-Away

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
revolutionize mental healthcare clinically validated technology leading provider of mental health services

Senior Product Marketing Manager, Customer Success

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. The company aims to revolutionize mental healthcare by removing barriers and offering tailored solutions, including therapy, coaching, and medication. Spring Health has raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Success role involves strategic alignment, messaging, cross-functional collaboration, market research, content development, and performance analysis to drive upsell and renewal goals.

View Details Apply on BuiltIn

Sr Proposal Associate

Company: Labcorp

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Principal Supplier Quality Engineer -International

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Release Manager 1

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Hydro Service Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
revolutionize mental healthcare clinically validated technology leading provider of mental health services

Senior Product Marketing Manager, Customer Experience and SpringWorks

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. Their innovative platform has generated a net positive ROI for employers, and they've raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Experience will play a crucial role in shaping and communicating the company's core messaging and positioning, collaborating with cross-functional teams and conducting market research to inform product positioning and go-to-market strategies.

View Details Apply on BuiltIn

Account Executive, Enterprise, Expansion

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Full Stack Web Developer

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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