Positive Customer Experience Jobs in Remote

473,496 open positions · Updated daily

Looking for Positive Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Remote area.

Account Director, Customer Growth, West

Company: Coupa

Location: Los Angeles, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Support Engineer, Ecosystem

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Engineer (SLED NYC)

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Junior C++ Software Engineer

Company: Siemens Digital Industries Software

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Implementation Project Manager (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Manager, Mid-Market West

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Software Engineer I

Company: Splice

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Program Design Associate Manager

Company: Coinbase

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Enterprise Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Senior Manager Omni Business Analytics business analytics and insights initiatives continuous improvement projects in eCommerce analytics

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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