Positive Customer Experience Jobs in Remote

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Looking for Positive Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Remote area.

Engineering Manager

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE, a leading business management system for barbershop owners, offers custom-branded tools, resources, and guidance to help barbers attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The Engineering Manager role involves building and leading a team of developers responsible for the core barber-facing web platform, Commander. The manager will collaborate with the Product Manager to shape the product strategy, oversee development processes, and drive technical direction. The ideal candidate should have a strong technical foundation, experience managing remote development teams, and excellent communication skills.

Microsoft Power Platform Architect

Company: Wipfli

Location: Remote

Posted Jan 30, 2025

Wipfli is seeking a highly skilled Power Platform Architect with extensive experience in Power Pages, Dataverse, and D365 development and architecture. The ideal candidate will be responsible for designing, developing, and maintaining Power Pages solutions for Wipfli's Client Portal. The role requires a deep understanding of Power Platform components, exceptional problem-solving abilities, and the capacity to work collaboratively in a fast-paced environment. The company values fair, transparent, and competitive compensation, offering a variety of benefits to support employee wellbeing. Wipfli is an equal opportunity employer committed to providing reasonable accommodations for people with disabilities.

Salesforce Administrator

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited PTO, and remote work flexibility. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform, ensuring data integrity and supporting teams in leveraging Salesforce to achieve business goals.

Channel Sales Executive - Video Security & Access Control (Roanoke, VA - Charleston, WV)

Company: Motorola Solutions

Location: Remote

Posted Jan 30, 2025

Motorola Solutions is a global company that focuses on creating critical communications, video security, and command center technologies to enhance safety in communities, schools, hospitals, and businesses. The Channel Sales Executive role involves developing new business, meeting revenue quotas, promoting Avigilon products, and creating a healthy sales funnel. The position requires 4+ years of technical solutions sales experience, strong technical acumen, and the ability to accurately forecast revenue. The company offers a competitive base salary range, incentive bonus plans, medical benefits, 401K with company match, and more. Motorola Solutions is committed to an inclusive and accessible recruiting experience.

Technical Product Manager

Company: Xpansiv

Location: Remote

Posted Jan 30, 2025

Xpansiv, a leader in the energy and environmental commodities market, is hiring a Technical Product Manager. The role involves planning and executing initiatives for registry clients, conceptualizing business ideas, collaborating with various teams, documenting product specifications, leading engineering efforts, evaluating product portfolio, establishing success metrics, and championing agile methodology. The ideal candidate should have a Computer Science degree, 5+ years of product management experience, preferably in SaaS or environmental markets, and a proven track record of portfolio delivery. Preferred skills include exceptional communication, strong project management, attention to detail, and ability to lead projects to success. The interview process includes shortlisting, a get-to-know-you interview, a case study interview, and a meeting with the engineering team. Compensation varies by region, with Tier 1 and Tier 2 regions expected to offer $160000-$180000 and $150000-$170000 respectively.

Senior Business Development Lead - AWS - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 30, 2025

CDW, a Fortune 200 leader, is seeking a Business Development Lead for AWS. The role involves selling AWS cloud consumption managed services, cloud marketplace solutions, and professional services. The ideal candidate should have a passion for technology and cloud computing, particularly AWS services, excellent communication skills, and experience in a fast-paced, target-driven sales environment. The role offers a competitive salary range of $120,000-$160,000 and an annual bonus target of $51,999. CDW is a leading technology solutions provider with a culture that values its employees and their contributions.

Technical Product Manager III

Company: Rackspace Technology

Location: Remote

Posted Jan 30, 2025

The Private Cloud PVC Engineering team at Rackspace Technology is seeking a skilled Technical Product Manager with a passion for modern web development standards. The TPM will ensure the stability and security of Rackspace's products and solutions, provide high-level technical support, and apply creative problem-solving techniques. The role involves working with cutting-edge applications, prioritizing features, and driving project progress. The ideal candidate should have 8+ years of experience, with a minimum of 5+ years as a Technical Product Manager in an Engineering or Automation Team. They should be well-versed in the product development life cycle, Agile/Scrum methodologies, and have experience in web application development, UI/UX, content management, and API knowledge. Strong communication skills, both written and verbal, are essential. Additional desirable skills include multi-cloud experience, especially AWS DevOps knowledge, and experience in conducting AB Testing, SIT, and product testing analysis.

Sr. Data Analyst (Data Management Team) (No Reporting)

Company: F&G

Location: Remote

Posted Jan 30, 2025

FampG is seeking a Senior Data Analyst for Data Management. The role involves working independently to solve data problems, collaborating with business experts to analyze and utilize data, and determining data and transformation needs for project deliveries. The ideal candidate should have a Bachelor's degree in a relevant field, extensive experience in data mapping and business process analysis, and proficiency in SQL and ETL mapping tools. Strong analytical, critical thinking, and problem-solving skills are required, along with the ability to manage multiple tasks and deadlines. The company offers a flexible work environment with in-office, hybrid, and remote work arrangements.

Senior Microsoft Engineer

Company: AHEAD

Location: Remote

Posted Jan 30, 2025

AHEAD is a company that specializes in digital transformation, leveraging cloud infrastructure automation, analytics, and software delivery. They prioritize creating a culture of belonging, valuing diversity and inclusion. They are currently seeking a Senior Microsoft Engineer to manage and support clients' Microsoft-based IT infrastructure and services. The role involves providing advanced support for various Microsoft technologies, designing and implementing solutions, leading troubleshooting efforts, and staying updated with the latest Microsoft technologies. The company offers competitive benefits and a positive work environment.

VP, Engineering

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals, enabling barbers to unlock their full potential as artists and entrepreneurs. The Vice President of Engineering will play a crucial role in shaping the future of SQUIRE's technology and product development, leading the engineering department, driving innovation, and ensuring scalability, performance, and customer satisfaction.

Principal Field Solution Architect- Microsoft 365

Company: CDW

Location: Remote

Posted Jan 30, 2025

CDW is a Fortune 200 leader offering a mission-driven environment where professionals can grow their IT careers. The Principal Field Solution Architect (FSA) role focuses on presales solution design for Digital Experience solutions, particularly Microsoft 365 adaptation, identity, and security. The FSA works with internal and external sales teams to plan and organize sales strategies, understanding clients' environments and infrastructure to architect adoption paths. They develop strategic relationships with sales management, acting as a trusted advisor to grow business. The role requires a deep understanding of Microsoft 365 and its broader vision, as well as the ability to speak to its benefits in solving customer business challenges. The FSA operates independently, using standard approaches and tools, and shares knowledge with the team and customers. They conduct technology training for CDW audiences, contribute to the team's knowledge base, and assist new team members. The role involves following up on implemented solutions, identifying new opportunities, and conducting technology solution presentations at CDW events. The FSA collaborates with partners, ISAs, and AEs to drive mapped opportunities and fine-tune strategies for greater sales results. They produce marketing-type documents, maintain presales pipeline data, and prioritize time based on potential return on investment. The role requires a Bachelor's degree and minimum technical presales or architecting experience, with proven project management skills and strong interpersonal and presentation skills.

Senior Manager, Brand & Creative

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a Senior Manager of Brand and Creative to elevate their brand through exceptional design, storytelling, and visual communication. The role involves leading brand strategy, creative design, content development, and managing a design system. The ideal candidate should have 7+ years of experience in brand and creative roles, mastery of design tools, and expertise in creating infographics, custom graphics, logos, and video content. COMPLY offers comprehensive benefits, 100% remote work flexibility, and a strong company culture.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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