Positive Customer Experience Jobs in USA

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Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Senior Accountant- Client Services Manager

Company: Togetherwork

Location: USA

Posted Dec 28, 2024

The job summary is for a full-time Accountant Client Services Manager position at Togetherwork, a company that provides integrated software and financial solutions to various communities and organizations. The role involves managing clients' general ledger, budget entry, expense tracking, and 1099 preparation. The ideal candidate should have a Bachelor's degree in Accounting, over 10 years of experience, and proficiency in Excel, O365, and QuickBooks. The company values diversity and inclusion and offers a comprehensive employee benefits program.

Software Developer III

Company: AccuWeather

Location: USA

Posted Dec 28, 2024

AccuWeather is seeking a software developer to support the modernization of its core forecast processing systems and methodologies. The role involves leading the design, implementation, and enhancement of software for processing real-time weather content and model data used in AccuWeather's innovative consumer and enterprise products. The candidate should have experience in building and maintaining new components for reliable processing, visualization, and representation of data. The position requires working cross-functionally with multiple development teams, senior leadership, and other groups in an Agile-based development environment.

Senior Project Manager

Company: J.D. Power

Location: USA

Posted Dec 28, 2024

The Senior Project Manager role at JD Power is a remote position with a high level of responsibility. The candidate will be expected to manage data and analytics projects, collaborate with technical teams, develop project plans, and ensure project delivery on time and within budget. The role requires strong leadership, problem-solving, and communication skills.

DevOps Principal Engineer

Company: Paxful

Location: USA

Posted Dec 27, 2024

Paxful is a global marketplace connecting over 14 million users across 140+ countries for safe and reliable access to the global economy through cryptocurrencies. They offer a borderless peer-to-peer payment network with over 500 payment methods. The DevOps Principal Engineer role involves overseeing the strategy, architecture, and operations of Paxful's DevOps environment, ensuring scalability, uptime, and security for their cryptocurrency services.

Senior Director, Growth Solutions

Company: Unlockhealth

Location: USA

Posted Dec 28, 2024

Unlock Health is seeking a senior sales executive with a strong background in selling performance marketing and paid digital solutions to hospitals and health systems in the US. The ideal candidate will have a proven track record in selling digital advertising solutions and will be able to effectively communicate the value of these services to marketing executives and other decision-makers. The position is a full-time remote work-from-home opportunity with travel expected. The salary is commensurate with experience and must be based in the continental US.

Graphic Designer

Company: DataVisor

Location: USA

Posted Dec 28, 2024

DataVisor is a leading AI-powered fraud and risk platform that offers real-time detection and scalable solutions. They are recognized as an industry leader, adopted by Fortune 500 companies. The company is seeking a talented Graphic Designer to join their marketing team.

Digital Advertising & Content Designer

Company: Zaelab

Location: USA

Posted Dec 28, 2024

This is a job posting for a Part-time Digital Advertising and Content Designer at Zaelab, a digital advisory practice based in Westport CT and Kyiv Ukraine. The role involves creating compelling static video and GIF ads for paid media campaigns, designing UGC-style content, and collaborating with the Paid Media Manager to ensure creative aligns with campaign goals and drives performance. The ideal candidate should have 13 years of experience in graphic design with a focus on digital advertising or content creation, expertise in Adobe Creative Suite, and a strong sense of platform-native aesthetics.

Account Manager

Company: Fluxx

Location: USA

Posted Dec 28, 2024

Fluxx is looking for a highly motivated Account Manager to join their Go To Market team. The role involves using sales and customer relationship skills to drive current customer delight and increase revenue through the upsell of Fluxx products. The successful candidate will make an impact by coming up with effective solutions, identifying and addressing customers' needs, and contributing to building profitable long-term relationships with customers to meet business objectives.

Healthcare Data Analyst

Company: Vatica Health

Location: USA

Posted Dec 28, 2024

The Healthcare Data Analyst role at Vatica Health involves supporting the Growth team with corporate business engagement and development, focusing on provider value-based care priorities. Responsibilities include data analysis, presentation, and client solution design. The role requires experience in value-based care analytics, strong client relationships, and proficiency in data sets and tools like Microsoft Excel, PowerPoint, and Azure Power BI.

Director, Customer Experience

Company: Brightspeed

Location: USA

Posted Dec 28, 2024

Brightspeed is reimagining internet connections and customer experience in twenty states throughout the Midwest and South. They are looking for a Director Customer Experience to lead design and execution of customer experience initiatives across all channels, utilizing Voice of the Customer insights and customer journey analytics to minimize customer effort and maximize satisfaction.

Controller

Company: Gravity Payments

Location: USA

Posted Dec 28, 2024

This is a hands-on management role at Gravity Payments, focusing on accounting controls, financial analysis, and team leadership. The role involves preparing financial reports, optimizing processes, implementing accounting policies, and leading a remote team. The company offers competitive benefits and is an equal opportunity employer.

Principal Product Manager, District and Admin Experience

Company: Khan Academy

Location: USA

Posted Dec 28, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. They are looking for a Principal Product Manager to deliver engaging and efficacious K14 learning solutions for schools and districts, with a focus on managing product capabilities that help scale Khan Academy for Districts and address the needs of district administrators. The role requires establishing the end-to-end vision and product strategy, collaborating cross-functionally on delivery, and working in collaboration with other PMs to ensure that District needs are addressed across various product teams and alignment of user experience across district admins, teachers, and learners.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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