Positive Customer Experience Jobs in USA

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Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Full Stack Developer

Company: GetOdata

Location: USA

Posted Dec 11, 2024

Tubepro is seeking a talented Full Stack Developer with expertise in Next JS to join their innovative development team. The ideal candidate should thrive in a fast-paced environment, be eager to tackle complex challenges, and have deep knowledge of Next JS to build high-performance applications.

Talent Acquisition Specialist

Company: MasteryPrep

Location: USA

Posted Dec 11, 2024

MasteryPrep is seeking a Talent Acquisition Specialist to lead efforts in identifying and hiring exceptional candidates to support their mission of making high-quality test preparation accessible to all students. The role involves actively sourcing candidates, managing the recruitment lifecycle, overseeing the full-service hiring process, and collaborating with internal stakeholders to improve hiring efficiency and candidate experience.

Inside Sales Specialist

Company: Safe Haven Security

Location: USA

Posted Dec 11, 2024

Safe Haven Security is seeking a dedicated Inside Territory Sales Representative to join their team. The role involves conducting outbound sales calls, developing client relationships, and maintaining an efficient workflow with realtors. The company values teamwork, collaboration, and diversity, offering comprehensive training, ongoing support, and opportunities for growth. They have won several awards, including being named one of Americas Greatest Places to work and the 6-time winner of Inc Magazines Americas Fastest Growing Private Companies. Weekly pay, hourly rate plus commission, monthly bonuses, comprehensive training, PTO, medical benefits, and a 401k are offered.

Mid-Market Sales Engineer

Company: Abnormal Security

Location: USA

Posted Dec 11, 2024

Abnormal Security is seeking a MidMarket Sales Engineer to join their growing Sales Engineering team. The role involves being the customer's technical contact, crafting strategic business cases, and helping customers overcome email security challenges. The ideal candidate should have 3+ years of sales engineering or relevant experience, strong technical presentation skills, and the ability to see the big picture and solve customer business issues. The role offers a base salary range of $101,200 - $119,000 and the possibility of receiving restricted stock units (RSUs) and benefits.

Associate Security Engineer

Company: ScienceLogic

Location: USA

Posted Dec 11, 2024

The text describes a job posting for an early career professional to join ScienceLogic's small collaborative team as a security expert. The role involves designing and implementing systems to maintain data security, conducting vulnerability scans, monitoring security operations, and collaborating with internal and external auditors. The ideal candidate should have a Bachelor's Degree, problem-solving skills, good communication skills, and understanding of threat agents and compensating controls. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional development.

Project Manager, Data Implementation

Company: Sand Cherry Associates

Location: USA

Posted Dec 11, 2024

The text describes a Senior Data Project Manager role at Sand Cherry Associates, focusing on driving data program roadmaps, influencing decisions, and managing data initiatives in the healthcare services sector. The role requires strong data engineering and project management experience, as well as proficiency in Agile Methodologies, PowerPoint, Excel, JIRA, and Smartsheet. The company offers a supportive work environment, professional growth opportunities, and a unique culture.

Senior Software Engineer

Company: OPENLANE

Location: USA

Posted Dec 11, 2024

OPENLANE is a technology company building the world's most advanced and uncomplicated digital marketplace for used vehicles. They are a data company helping customers buy and sell smarter with clear actionable insights. They are also an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. They are looking for a Senior Software Engineer with experience in the software development process to work on defining, building, testing, and delivering innovative enterprise-grade solutions.

Principal Business Intelligence Analyst

Company: Bounteous

Location: USA

Posted Dec 11, 2024

Bounteous x Accolite is a global digital agency offering services in Strategy, Analytics, Digital Engineering, Cloud Data & AI, Experience Design, and Marketing. They are looking for a Business Intelligence Analyst with strong digital analytics, data visualization, marketing tactics, and communication skills. The company values diversity, inclusion, and equal opportunity.

Lead Financial Analyst

Company: Gomotive

Location: USA

Posted Dec 11, 2024

Motive empowers physical operation teams with tools to improve safety, productivity, and profitability. They offer a single system for managing drivers, vehicles, equipment, and fleet-related spend. With AI and automation, they reduce manual workloads and provide complete visibility and control.

Assigning Editor

Company: GAMURS Group

Location: USA

Posted Dec 11, 2024

Operation Sports is seeking a talented Assigning Editor with a passion for sports games to join their editorial team. The ideal candidate will have a deep understanding of the sports gaming industry, experience in writing and editing, and the ability to manage and develop contributors. The position is fully remote and offers benefits such as unlimited PTO, 6 months of paid parental leave, study assistance, and more. Applications missing cover letters and writing samples will be rejected.

Claims Representative 2

Company: Ryder System

Location: USA

Posted Dec 11, 2024

The Liability Claim Representative II handles property damage claims and low to midrange bodily injury claims. The role involves investigating and adjusting claims, directing independent adjusters, experts, and other vendors in the claim handling processes. The position requires interacting with various stakeholders, managing litigation, and managing indemnity and expense costs. The candidate should have a Bachelor's degree and two years of experience in casualty claims.

IT Product Owner

Company: Altarum

Location: USA

Posted Dec 11, 2024

Altarum is seeking a committed mission-driven technologist to help build the next generation of public health tools for their Public Health Systems department. The role involves working with State and Federal government agencies to develop software that impacts people's lives, such as building the next generation technology in disease surveillance and optimizing data standards and system integrations. The position is a temporary full-time, no benefits role for 2+ months.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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