Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Senior Software Engineer, Developer Infrastructure

Company: Airbnb

Location: USA

Posted Dec 06, 2024

The text describes a role at Airbnb for a Developer Platform Engineer. The team is responsible for building infrastructure that enables high velocity local development at Airbnb, focusing on supercharging productivity by moving development away from local laptops to developer workspaces in the cloud. The role involves working on technologies that help shape an industry-leading end-to-end developer experience, building frameworks and platforms that are secure, efficient, mature, and highly available, and optimizing existing systems to improve performance and efficiency.

Content Writer

Company: Goodparty

Location: USA

Posted Dec 06, 2024

GoodPartyorg is a tech platform and movement aiming to make people matter more than money in democracy. They are building a grassroots revolution to take back communities from career politicians by helping real people run and win local and state level campaigns. They offer free AI-powered tools to help people run and win elections independently of partisan support or big money.

Project Lead

Company: HonorBuilt

Location: USA

Posted Dec 06, 2024

HonorBuilt is an IT services company specializing in restaurants and other multilocation businesses. They offer services such as technology rollouts, hot spare programs, on-demand site visits, a technology certified help desk, and corporate IT support. The company values learning, mentoring, and achieving success for both employees and clients. They are seeking an experienced project manager to lead projects, manage teams, and communicate with clients.

Senior Unreal Engineer (PC & Console)

Company: Demiurge Studios

Location: USA

Posted Dec 06, 2024

Demiurge Studios is seeking outstanding engineers with a passion for UI tools, backend development, and performance optimization to join their team. They offer a collaborative environment, cohesive development teams, and the opportunity to work with other engineers, artists, and designers to deliver innovative games for PC and modern consoles like XSX and PS5. The studio is committed to balanced and sustainable development and offers a flexible work environment, generous PTO, medical benefits, and more.

Product Manager, Data Science

Company: StitchFix

Location: USA

Posted Dec 06, 2024

Stitch Fix is a leading online personal styling service that uses AI and recommendation algorithms to help people discover clothing that fits and looks great. The company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs. The Learning amp Playback LampP team plays a crucial role in driving deeper personalization and understanding of clients. The Data Science Product Manager will define the product strategy and vision that bridges data science client needs and business objectives, and will own the roadmap informed by datadriven insights and advanced analytics to prioritize investments in machine learning capabilities and product features.

Senior Product Manager

Company: Lime

Location: USA

Posted Dec 06, 2024

Lime is the world's largest shared electric vehicle company, aiming to make transportation affordable, carbon-free, and accessible. They have powered over 400 million rides in 250+ cities across 5 continents, replacing around 100 million car trips. Lime is seeking a Senior Product Manager to join their innovative Supply and Operations team, focusing on revolutionizing their operations in cities worldwide.

Quality Officer I

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Dec 06, 2024

The Quality Officer 1 is responsible for ensuring accuracy and integrity of ICD10CMPCS coding and DRG assignment for inpatient encounters for other payers not MedicareManaged Medicare. They must have excellent organizational and time management skills, and be capable of critical thinking and analysis. The role requires working independently and cooperatively with minimal supervision, and fostering positive relationships with fellow coworkers and the coding team.

Lead Software Engineer

Company: Wikimedia Foundation

Location: USA

Posted Dec 06, 2024

The Wikimedia Foundation is seeking a Software Engineer for a 10-week project-based contract. The role involves supporting a product department on a temporary basis, with a focus on building and deploying software experiments for Wikipedia content. The ideal candidate should have extensive experience in software development, cross-functional teamwork, and new product development. The position is remote-first, with staff members based in over 40 countries. Salaries are competitive and based on skills, experience, and location.

HVAC Sales Leader

Company: Johnson Controls

Location: USA

Posted Dec 06, 2024

The job posting is for an experienced HVAC sales professional to lead sales for the Nordic region, develop relationships with channel partners, and promote the Johnson Controls and York value proposition. The role involves driving sales, forecasting and reporting sales volumes, executing the sales process, and collaborating with other teams. The ideal candidate should have a proven track record in HVAC commercial sales, strong sales leadership, and experience in sales operations management.

Associate Director, Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Dec 06, 2024

The text describes a job posting for an Associate Director Global Accounts Payable at Cover Genius, an insurtech company. The role involves leading and directing the global Accounts Payable team, ensuring seamless integration with the Procurement team, and managing vendor master file maintenance. The incumbent will also act as a point of contact for internal and external stakeholders, and provide insights into building a successful Global Accounts Payable organization.

Contributing Faculty PH.D Nursing

Company: Adtalem Global Education

Location: USA

Posted Dec 06, 2024

Walden University, an accredited institution, is seeking contributing part-time faculty for its PhD program in Nursing. The ideal candidate should have experience teaching at the graduate level in an online environment, mentoring doctoral students, and a PhD in Nursing or a related discipline. The position requires active RN licensure, evidence of scholarship, and 1-2 years of online teaching in a masters or higher nursing program. The university offers opportunities for serving on dissertation committees, University Research Reviewers, and instructing methodology courses. The expected compensation rate for this position is $1560-$4080 per quarter or semester.

Sales Development Representative

Company: Saviynt

Location: USA

Posted Dec 06, 2024

Saviynt is seeking a Sales Development Representative to initiate sales cycles for their Enterprise Sales team. The role involves identifying and engaging with prospects, aligning Saviynt's value propositions to their challenges, and gaining commitment for meetings with directors of sales. The ideal candidate is an ambitious self-starter with relationship selling skills and the ability to multitask.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages