Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Sales Director

Company: Suvoda

Location: USA

Posted Nov 12, 2024

The job description is for a Sales Director in the US, responsible for identifying and closing new business, managing sales processes, and developing relationships with assigned accounts. The role requires a bachelor's degree, at least 7 years of sales experience, and strong interpersonal and communication skills.

Business Development Executive

Company: Syndigo

Location: USA

Posted Nov 12, 2024

The job description outlines the responsibilities of a Syndigo Business Development Executive, including prospecting, building relationships, and closing deals. The role requires a strong understanding of the retail industry and the ability to communicate the value proposition of Syndigo's services.

Director - Demand Generation

Company: Coalition, Inc.

Location: USA

Posted Nov 12, 2024

Coalition is seeking a Director of Demand Generation to manage a team of marketers and drive campaign strategy for their insurance and cybersecurity business lines. The role requires experience in demand generation, leadership, and campaign planning, with a focus on building a team and driving growth.

Mobile App Developer (React Native)

Company: The Motley Fool

Location: USA

Posted Nov 12, 2024

The Motley Fool is seeking a Freelance Mobile App Developer with expertise in React Native to join their team on a contract basis. The role involves developing a new iteration of their mobile app, focusing on enriching user experience and incorporating cutting-edge functionalities.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Senior Solution Architect

Company: Anaplan

Location: USA

Posted Nov 12, 2024

Anaplan is looking for a Senior COE Architect/Solution Architect to support their Global Presales Team. The role involves building domain-specific models, advising on complex proof of concept models, and serving as a subject matter expert on new Anaplan features.

Deposition Attorney

Company: Tempositions, Inc.

Location: USA

Posted Nov 12, 2024

The job posting is for a remote attorney position with a prestigious litigation firm, requiring experience with depositions and licensure in Illinois. The role can be full-time or part-time and is expected to last 6 months to 1 year.

Legal Intern - Privacy (Spring Semester)

Company: Airbnb

Location: USA

Posted Nov 12, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for an internship during the Spring Semester. The ideal candidate must have a solid understanding of privacy law terminology and principles. As an intern, you'll be integrated into a team where you'll contribute to challenging projects and gain practical experience.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Product Manager II - Identity Compliance

Company: Pinterest

Location: USA

Posted Nov 12, 2024

The job posting is for an Identity Product Manager at Pinterest, responsible for developing and leading the company's identity strategy and execution. The role requires 3+ years of experience as a Product Manager, with a focus on age verification and parental controls.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Senior Full Stack Developer

Company: ForceMetrics

Location: USA

Posted Nov 12, 2024

ForceMetrics is a company that aims to transform data for social change by helping public safety and government agencies better utilize data to benefit every individual. They are looking for a Senior FullStack Developer to join their team and build a powerful data search and analytics platform.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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