Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Program Manager, Quality Control and Testing

Company: Joinpaxos

Location: USA

Posted Oct 10, 2024

Paxos is a company that is rebuilding the financial infrastructure to make it more accessible and efficient. They have a team that focuses on compliance and a role for a Quality Control and Testing Program Manager to oversee the integrity of their compliance programs.

Head of Performance/Growth Marketing

Company: Alpha Lion

Location: USA

Posted Oct 10, 2024

Alpha Lion is a company that stands at the forefront of sports nutrition, with a mission to unlock the limitless potential within every individual. They believe in the power of relentless self-improvement, resilience, and the courage to continuously seek a better version of oneself. The company is looking for a Head of Performance Growth Marketing to join their team.

Senior Director, People Strategy

Company: Marqeta

Location: USA

Posted Oct 10, 2024

Marqeta is seeking a Senior Director of People Strategy to define and operationalize the HR strategy roadmap, drive cross-functional execution, and lead pivotal People transformation projects. The role requires 15+ years of experience in human resources, a proven track record in designing and implementing People strategies, and excellent oral and written communication skills.

Staff Software Engineer, Lead

Company: Boulevard

Location: USA

Posted Oct 10, 2024

Boulevard is a company that provides a client experience platform for appointment-based self-care businesses. They empower their customers to give their clients more magical moments. The company values diversity, experimentation, and simplicity. They are looking for an Engineering Lead to join their team.

Tax Professional

Company: H&R Block

Location: USA

Posted Oct 10, 2024

HampR Block is a company that values diversity and inclusion, and is committed to helping people and communities. They offer a range of benefits and opportunities for growth and development, and are looking for tax professionals to join their team.

Senior Corporate Paralegal

Company: Canva

Location: USA

Posted Oct 10, 2024

The job description is for a Senior Corporate Paralegal position at Canva, a fast-growing SaaS company. The role involves supporting corporate governance and compliance processes, securities law compliance, and corporate legal matters. The company offers a range of benefits, including equity packages, health benefits, and flexible leave options.

DevSecOps Engineer

Company: Raft

Location: USA

Posted Oct 10, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced DevSecOps Engineer to support their customers and build a data platform for the Department of Defense. The company offers a competitive salary, benefits, and a collaborative work environment.

Implementation Consultant - SXM

Company: Salsify

Location: USA

Posted Oct 10, 2024

Salsify is a company that helps brand manufacturers and retailers collaborate to win on the digital shelf. They offer a competitive edge through experiences that improve brand trust, amplify product differentiation, and increase conversion rates. The company is committed to an inclusive culture and offers a range of benefits to its employees.

Marketing Manager

Company: Blue Balloon ABA

Location: USA

Posted Oct 10, 2024

Blue Balloon ABA is looking for a Marketing Manager to educate clinical stakeholders on the benefits of ABA and the differentiation of their program. The role requires strategic thinking, ABA knowledge, and excellent communication skills. The company offers a competitive flexible pay, flexible schedule, and professional development opportunities.

Virtual Therapist

Company: Walden

Location: USA

Posted Oct 10, 2024

Walden Behavioral Care is seeking a Therapist to provide brief individual and family therapy, case management, and therapy group leadership for adults with eating disorders. The program is fully virtual, allowing for flexibility and remote work. The company offers competitive compensation, medical insurance, and a range of benefits.

Technical Proposal Writer

Company: Makpar

Location: USA

Posted Oct 10, 2024

Makpar Corporation is a small business that specializes in modernizing IT infrastructure for the Federal government. They are proud to be a Great Place to Work certified and have received several awards. They are seeking an experienced Technical Proposal Writer to plan, write, and deliver technical content for proposals.

Workday Product Leader

Company: AmerisourceBergen Services Corporation

Location: USA

Posted Oct 10, 2024

The job posting is for a Workday Product Leader position at Cencora, a company that provides equal employment opportunities and offers a comprehensive suite of benefits. The role involves defining the long-term strategy and roadmap for HR technology, managing a team of HRIS specialists, and ensuring the integrity of team member data.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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