Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Senior Product Designer - Fulfillment

Company: hims & hers

Location: USA

Posted Oct 10, 2024

The job posting is looking for a Sr Product Designer to lead the design of the Hims and Hers proprietary Rx Fulfillment and Warehouse Management System. The ideal candidate is a collaborative, detail-oriented, and strategic thinker who can work in a fast-paced environment and has experience designing for complex workflows.

Full Stack Developer

Company: 1Password

Location: USA

Posted Oct 10, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are hiring intermediate developers to work on their product engineering teams, focusing on features that help users gain insights into their security best practices and 1Password usage.

Manager of Academy Operations

Company: Pax8

Location: USA

Posted Oct 10, 2024

The Manager of Academy Operations owns and manages process structure improving Partner Services organizational efficiencies and manages the Academy Operations project management team. They collaborate with Academy Leadership Coaching Content Peer Group and Instructor Lead Courses teams to ensure that projects are completed ontime and deliver expected results.

Senior Product Designer - Incentives & Authentication

Company: hims & hers

Location: USA

Posted Oct 10, 2024

The job posting is looking for a Sr Product Designer to lead the design of the Hims and Hers platform, working closely with Design, Product Management, and Engineering. The ideal candidate is a collaborative, detail-oriented, and strategic thinker who can drive design solutions and elevate the user experience.

Enterprise Architect

Company: Webflow

Location: USA

Posted Oct 10, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for an Enterprise Architect to shape its technological future, with a focus on data mapping, integrations, and change management.

Researcher

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is looking for a Contract Researcher to improve the user experience of their product. The role involves driving forward the customer-centric vision, partnering with stakeholders, and executing studies efficiently.

Jr. Media Buyer

Company: Futurhealth

Location: USA

Posted Oct 10, 2024

The Junior Media Buyer role involves executing, optimizing, and analyzing campaigns across Meta platforms to drive customer acquisition and retention. The ideal candidate is results-oriented, data-driven, and able to think critically. The role requires experience in media buying, digital marketing, and Meta platforms, as well as strong analytical and communication skills.

Vice President of Revenue & Performance Marketing

Company: ActiveCampaign

Location: USA

Posted Oct 10, 2024

The job description is for a Vice President of Revenue amp Performance Marketing at ActiveCampaign. The role involves building and driving the marketing growth engine, developing innovative cross-channel GTM programs, and driving investment strategy execution and continuous optimization.

Account Executive

Company: StackAdapt

Location: USA

Posted Oct 10, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Account Executive Growth to generate high-quality leads and new business opportunities. The role involves developing and executing strategies to meet or exceed a $1M USD annual target through programmatic advertising closes within the SMB segment.

Program Manager - Sales

Company: Workiva

Location: USA

Posted Oct 10, 2024

The Program Manager Sales will be responsible for managing global programs related to prioritized strategies and initiatives specific to the functional area of Sales. This individual will ensure that Workiva's sales operations efforts are prioritized to address stakeholder needs and communicated effectively across Workiva.

Senior Vice President - Marketing

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is seeking a Senior Vice President of Marketing to drive growth. The ideal candidate has 10+ years of senior leadership experience in marketing, with a proven track record of driving top-offunnel growth and delivering aggressive year-over-year growth.

Clinical Network Recruiter I (Entry level)

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 10, 2024

American Specialty Health Incorporated is seeking a Clinical Network Recruiter I to join their Practitioner ContractingCommunications team. The position involves making outbound sales calls to prospective practitioners and requires strong verbal and telephone communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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