Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Manager, Detection & Response Engineer

Company: Expel

Location: USA

Posted Oct 03, 2024

The text describes a positive experience of working at Expel, a cybersecurity company. The author highlights the company's innovative approach to managed security, its enthusiastic customers, and the opportunity to work with a talented team. The text also mentions the company's focus on providing a sustainable model for continuously adding content to its product and its commitment to creating new and novel approaches for SOC analysts.

Investor Liaison II

Company: Lennar Homes

Location: USA

Posted Oct 03, 2024

Lennar Mortgage is a company that values personal growth, innovation, and diversity. They offer a supportive and enriching environment for their associates, with a range of benefits and opportunities for advancement.

Senior Software Developer (UI, Java, Go, Postgres, SQL)

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

GDIT is seeking a highly motivated Software Developer Advisor to join their growing team to develop, support, and modernize mission-critical applications for their DHS customer. The successful candidate will help to develop, deploy, and maintain mission-critical applications and will work proactively, collaboratively, and with an entrepreneurial spirit in providing OampM support in the form of developmental engineering to the customer and their Stakeholder communities in achieving their critical missions.

Mortgage - Business Transformation Analyst

Company: Lennar Homes

Location: USA

Posted Oct 03, 2024

Lennar Mortgage is looking for a Business Transformation Analyst to join their team. The role involves driving organizational change, analyzing business processes, and developing strategies to achieve desired outcomes. The company offers a comprehensive array of benefits, including health insurance, 401k retirement plan, and paid parental leave.

Freelance Writer, Crypto, Blockchain

Company: F16y

Location: USA

Posted Oct 03, 2024

The company is looking for a freelance writer to create content about cryptography and deep tech topics. The writer will help simplify complex concepts and communicate advancements in cryptography and hardware development to technical and non-technical audiences.

Test Analyst

Company: thatgamecompany

Location: USA

Posted Oct 03, 2024

The company is seeking an experienced test analyst to join their remote testing team. The job requires creating test plans, executing tests, and providing feedback to stakeholders. The company offers a range of benefits, including paid time off, medical coverage, and a 401K program.

Director of National Shopper & Channel Marketing

Company: OLIPOP

Location: USA

Posted Oct 03, 2024

OLIPOP is a company that aims to provide an affordable and delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers. They are looking for a Director of National Shopper and Channel Marketing to join their team and drive high-impact shopper marketing.

Care Manager II Registered Nurse

Company: AmeriHealth Caritas

Location: USA

Posted Oct 03, 2024

AmeriHealth Caritas is seeking a Care Manager II to support members during transitions of care. The role involves monitoring and updating care plans, educating members, and collaborating with healthcare professionals. The ideal candidate has a Bachelor of Science in Nursing, an unrestricted RN license, and experience in pediatric home care or acute care.

Senior Analyst

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Oct 03, 2024

The job overview describes a Senior Analyst position at RWJBarnabas Health, responsible for contract negotiations, rate modeling, and revenue optimization. The role requires strong analytical skills, experience with managed care contracts, and excellent communication skills. The job offers a market-competitive total rewards package and a unique opportunity to make a positive impact in local communities.

Engineering Team Lead

Company: themis

Location: USA

Posted Oct 03, 2024

Themis is looking for a talented engineering team lead to improve their code, approach, and practices. The ideal candidate will have experience in developing, testing, and deploying production-ready code for a fast-paced growing startup environment.

Data Engineering Manager (AWS GovCloud)

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

The job description highlights the opportunity to work as a Data Engineer Sr Manager at GDIT, providing transformative solutions to clients and advancing the mission. The company offers a unique chance to join a best-performing OampM team, supporting critical national security missions.

Document Remediation Specialist/Technical Writer

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a 508 Document Remediation Specialist Technical Writer to join their team remotely to support the Centers for Medicare and Medicaid Services (CMS) Marketplace Assister Technical Support (MATS) program.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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