Positive Customer Experience Jobs in Washington DC

101,212 open positions · Updated daily

Looking for Positive Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Washington DC area.

Travel Nurse RN - Telemetry - $2,405 per week

Company: KPG Healthcare

Location: Silverdale, Washington

Posted Jan 24, 2025

KPG Healthcare is currently recruiting for a travel nurse RN Telemetry position in Silverdale, Washington. The job is a 13-week contract with 36 hours per week, 12-hour night shifts. KPG Healthcare offers competitive compensation, nationwide contract opportunities, housing or housing stipend, travel and license reimbursement, and healthcare benefits. The company specializes in diverse healthcare staffing solutions including travel nursing, allied professionals, per diem nurse staffing, locum tenens staffing, and physician placement.

General Manager 4 - Patient Services

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Appian Developer

Company: Leidos

Location: Washington, DC

Posted Jan 24, 2025

Leidos is seeking a senior Appian Developer with expertise in Palantir and Appian AI for a variety of duties related to agile software development for FAA Office of Aviation Safety applications. The role involves designing, developing, and implementing Appian applications, integrating with Palantir Foundry, and providing ongoing support. Basic qualifications include a degree in Engineering, Computer Science, or related field, demonstrated expertise in Appian platform, experience with Palantir, Java, and understanding of data workflows. Preferred qualifications include Appian level 2 or 3 certification, agile delivery experience, and FAA/Government contracting experience.

Travel Interventional Radiology Technologist - $2,465 per week

Company: Skyline Med Staff Allied

Location: Everett, Washington

Posted Jan 24, 2025

Skyline Med Staff Allied is currently seeking a travel Interventional Radiology Technologist for a 13-week assignment in Everett, Washington. The job involves 40 hours per week, 10-hour shifts on days, starting from March 17, 2025. The company offers a comprehensive pay package, health insurance, dental and vision coverage, and a $500 referral bonus. Skyline Med Staff Allied, a certified Women Owned Business, emphasizes quality, consistency, and high service standards. They provide dedicated recruiters, tax-free stipends, and contracts across all 50 states.

Communications Associate Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 24, 2025

This job posting is for a position in the Bureau of Arms Control, Deterrence, and Stability; Office of Strategic Stability and Deterrence Affairs (ADS/SSD). The role involves serving as a point of contact for international arms control, nonproliferation, and disarmament agreements, liaising with stakeholders to advance U.S. national security policies, and monitoring developments to understand their implications for U.S. interests. The ideal candidate must be a U.S. citizen, pass E-Verify, and obtain a Top Secret security clearance. They should have a degree in relevant fields like international law, international relations, or political science, and at least one year of specialized experience in arms control, nuclear deterrence, and strategic stability in the Indo-Pacific. The role requires researching and recommending strategies for managing U.S.-China military competition, and discussing military issues with Japanese, Korean, and/or Australian arms control and deterrence communities.

Surgicalist - General Surgery

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 24, 2025

EvergreenHealth Medical Center in Kirkland, WA is recruiting a full-time Surgicalist. The role involves hospital consultations, emergency room consultations, surgical care, and follow-up. The Surgicalist will work with a team of six board-certified surgeons specializing in minimally invasive surgery. The position offers a competitive salary, comprehensive benefits, and a high volume of acute surgical cases. EvergreenHealth is a physician-led, integrated health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the location, offers a blend of outdoor recreation, art, dining, and shopping.

Physician-OB/Gyn

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 24, 2025

EvergreenHealth in Kirkland, WA is inviting a new OBGYN to join their stellar Women's Health team. The hospital is a Baby Friendly Hospital and delivers over 400 births per month in their 36 Birthing Suite Family Birthing Center. The Medical Group, EvergreenHealth Medical Group (EHMG), is physician-led with over 350 primary care doctors and specialists. EHMG includes 12 primary care practices, 48 specialty practices, and teams of hospitalists and intensivists. EvergreenHealth is a comprehensive health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the location of EvergreenHealth, is a vibrant waterfront destination with numerous waterfront parks and beaches. The hospital has received several prestigious awards including 'America’s 50 Best Hospitals' and 'Best Hospitals' by Healthgrades and US News & World Report.

Travel Nurse RN - PCU - Progressive Care Unit - $2,251 per week

Company: Travel Nurse Across America

Location: Puyallup, Washington

Posted Jan 24, 2025

Travel Nurse Across America is recruiting a travel nurse RN for a 13-week assignment in Puyallup, Washington. The role involves caring for patients in the Progressive Care Unit (PCU), requiring 1-2 years of recent acute care experience. PCU RNs monitor patients' vital signs, administer medication, and operate specialized equipment. The job offers competitive pay, guaranteed shifts, paid sick leave, travel reimbursement, and comprehensive benefits including housing and insurance.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages