Positive Customer Experience Jobs in Washington DC

101,177 open positions · Updated daily

Looking for Positive Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Washington DC area.

tuition reimbursement part time

Occupational Therapist - OP Peds

Company: Mercy

Location: Washington, Missouri

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Identity Access Engineer 3

Company: TwinStar Credit Union/Northwest Community Credit Union

Location: Washington State

Posted Jun 06, 2025

Leads the design, implementation, and optimization of Privileged Access Management (PAM) solutions to enhance privileged user access controls and monitoring.

View Details Apply on SimplyHired
sign-on bonus relocation assistance health system

Dermatology ARNP - Experience Required - Established clinic north of Seattle - Practice Independently!

Company: Skagit Regional Health

Location: Arlington, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
sign-on bonus full time

MRI Technologist - Seattle - Full-Time-$6 geo premium included!

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
flexible schedule mentorship health system

Advanced Practice Provider Primary Care Kirkland

Company: CommonSpirit Health

Location: Kirkland, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: RepRally

Location: Washington State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

View Details Apply on SimplyHired
flexible schedule relocation assistance sign-on bonus

Nurse Practitioner Family Medicine (Pacific Medical Centers - Northgate Clinic)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Jun 03, 2025

View Details Apply on healthecareers.com
holidays

Home Health Visiting RN - Redmond

Company: Kaiser Permanente

Location: Renton, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

OB/GYN Hospitalist

Company: Pediatrix Medical Group

Location: Seattle, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Aerospace Machinist - Level 3

Company: Atlas Staffing

Location: Washington State

Posted Jun 05, 2025

Two-year technical degree in a related field (preferred). Utilizing machinist’s hand tools and precision measuring instruments to ensure compliance with…

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part time hospital

OR RN Ambulatory Surgery Center 3-12's No Call, Weekends or Holidays Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
health system full time monday to friday

Home Health Visiting RN - North Team/Redmond, Full-Time

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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